Benefits Coordinator (Part-Time)

Graybar • Chesterfield, MO

10d • Onsite

About The Position

The Benefits Coordinator will maintain and oversee benefits-related data and processes. This role provides support and assistance to employees, former employees, retirees, surviving dependents, and their legal representatives and peers relating to all Company benefits. The position involves completing all phases of pension and beneficiary processes, assisting the customer base with plan-related issues, maintaining system data, processing invoices and exception reports from vendors, and working with IT and Corporate HR to resolve issues. The Benefits Coordinator will also maintain a working relationship with vendor representatives, keep process documentation updated, actively participate in projects, and suggest ideas for Continuous Improvement. Additionally, this role includes mentoring and training new Benefits Coordinators and Employee Services Representatives, and auditing specified processes and data, including participating in and supporting Peer to Peer Auditing for pension calculations.

Requirements

• 3 years’ experience: Benefit coordination and customer service
• 4-5 years’ experience: prior company experience
• Four-year degree
• Knowledge of Workday and HRIS
• Knowledge of benefits including pensions
• Oral and written communication skills
• Customer service skills
• Problem solving skills
• Advanced Microsoft Office Suite skills
• Advanced research and problem solving skills
• Computer skills
• Ability to multitask
• Ability to prioritize and meet deadlines

Responsibilities

• Complete all phases of pension and beneficiary processes including benefit calculations, notification of benefits, commencement of pension payments, and documentation management.
• Assist customer base with plan related issues/requests including but not limited to COBRA, eligibility, claim escalation and resolution, life events, open enrollment, and retirement.
• Maintain system data as required.
• Process invoices and exception reports from vendors; work with IT and Corporate HR to resolve issues; maintain a working relationship with vendor representatives.
• Maintain process documentation.
• Actively participate in projects, and suggest ideas for Continuous Improvement.
• Mentor and train new Benefits Coordinators and Employee Services Reps, and audit specified processes and data.
• Participate, train, and support Peer to Peer Auditing, e.g., pension calculations.

Benefits

• Graybar, a Fortune 500 company, specializes in supply chain management services, and is a leading North American distributor of high quality components, equipment, and materials.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level