Benefits Coordinator

Smith & Wesson Brands, Inc.•Maryville, TN

1d•Onsite

About The Position

Administer leave requests requiring specialized attention, particularly those under PFML, FMLA, and company short-and-long term disability plans. Administer day-to-day processes in support of a broad range of group benefit programs (Medical, Dental, Vision, Disability, Life Insurance, FSA, HSA, Retirement Plans, and Tuition Assistance). Provide excellent customer service to employees for all benefit programs. Provide analytical and technical support in the delivery of benefit programs and processes.

Requirements

A thorough understanding of Employee Benefit Plans, applicable laws and regulations is required.
Ability to work with minimal supervision and handle a broad range of responsibilities in a fast-paced environment.
Proficiency with Microsoft Office applications.
Able to maintain focus on data accuracy and detail orientation.
Demonstrated benefits experience.
Ability to multitask, work in a team environment and bring creativity to the role.
Able to at all times maintain the utmost vigilance in the protection of confidential data and sensitive information.

Nice To Haves

Bachelor's degree in a related field preferred.

Responsibilities

Administer company leave programs and Paid Family Medical Leave (Massachusetts, Maine, and Tennessee) while working closely with leave vendor, state agencies, and internal payroll department.
Support administration of employee benefits programs including Medical, Dental, Vision, Short-and-Long Term Disability, FSA, HSA, Life Insurance, and Tuition Assistance.
Administer other benefit programs as requested.
Assist employees and managers on the connection between company leave programs and PFML, as applicable.
Assist employees with questions about benefit enrollment and changes, disability claims, death claims, rollovers, QDROs, QMCSOs, and loans.
Assist with compliance and audit testing and support.
Contact for new hires and support of new hire orientation for benefits programs.
Maintain accurate data in HRIS, coordinating benefit setup, deduction and compliance reporting, generating system reports, and implementing necessary system changes.
Ensure compliance with FMLA, COBRA, HIPAA, ACA and other state and federal regulations.
Work with third party administrators to input data electronically.
Ensure that FMLA notifications and tracking are maintained according to requirements.
Assist employees and managers relating to FMLA, USERRA and company leave policies, and the impact of leaves on benefits.
Assist employees with transaction processing and forms completion.
Work with external benefit vendors to ensure employee problems are resolved.
Stay current with legal developments and technical knowledge by attending educational seminars, web workshops; reviewing professional publications.
Process routine requests and maintaining files from state agencies; assisting in government compliance assurance.
Edit communications regarding programs, design changes, annual enrollment.
Review and interpret plan documents including service agreements, SPDs, SMMs, and SBCs.