Benefits Consultant

Verizon • Basking Ridge, NJ

1d • Hybrid

About The Position

Verizon is hiring a Benefits Consultant to elevate the employee experience and optimize health programs. This role serves as a subject matter expert for dental, vision, and prescription drug plans, managing vendor relationships and complex employee benefit escalations while maintaining regulatory compliance and supporting innovative wellness solutions. The position oversees vendor operations, analyzes reporting and health trends, recommends plan design enhancements, reviews benefit materials, tracks HIPAA compliance, and coordinates annual health plan renewals. It also contributes to special projects such as benefits integrations following mergers and acquisitions, vendor evaluations, legislative updates, and annual enrollment system testing.

This is a hybrid position available from a Verizon hub office in the continental United States. The employee will work from home and in the office at least three days per week, with the defined schedule set by the manager. Travel of up to approximately 25% is required.

Requirements

• Bachelor's degree and four or more years of work experience.
• Four or more years of relevant experience, demonstrated through work and/or military experience or specialized training.
• Experience in a corporate employee benefits department and/or with a healthcare vendor.
• Vendor management experience.
• Willingness to travel up to approximately 25% of the time.

Nice To Haves

• Experience managing vendors and medical, dental, vision, and prescription drug plans.
• Strong communication skills and the ability to build relationships and collaborate across departments and vendors.
• Experience evaluating data and trends and translating them into actionable insights that support broader plan strategy.
• Ability to independently manage complex escalations and juggle multiple projects and competing deadlines.
• Foundational AI literacy, with experience using Generative AI tools to streamline workflows.
• Self-starter who brings creative ideas to improve processes.
• Familiarity with collective bargaining agreements.
• Strong PC skills, including Google Sheets and Google Slides.

Responsibilities

• Serve as the primary subject matter expert for dental, vision, and prescription drug plans.
• Partner with vendors to research, troubleshoot, and resolve complex employee benefit inquiries.
• Oversee day-to-day vendor operations, ensuring contractual compliance, operational efficiency, and financial oversight.
• Collaborate with vendors and internal teams to align on milestones and program deliverables and meet privacy, legal, security, and related requirements.
• Monitor vendor reporting and use data analytics to evaluate plan outcomes, identify health trends, and recommend strategic plan design enhancements.
• Identify opportunities to streamline processes and promote employee self-service.
• Review Summary Plan Descriptions, Summaries of Benefits and Coverage, and benefit communications for accuracy.
• Track HIPAA compliance with vendor partners, generate quarterly reports, and work with communications teams to keep internal and external benefit sites updated.
• Manage the annual Health Plan Management renewal process across health partners and provide benefit administration teams with updates to document and implement changes for the new plan year.
• Assist with special projects, including benefit integrations resulting from mergers and acquisitions, RFP vendor evaluations, legislative updates, and Annual Enrollment system testing.

Benefits

• Medical, dental, and vision coverage
• Short- and long-term disability insurance
• Basic and supplemental life insurance
• AD&D insurance
• Identity theft protection
• Pet insurance
• Group home and auto insurance
• Matched 401(k) savings plan
• Up to 8 company-paid holidays per year
• Up to 6 personal days per year
• Paid parental leave
• Adoption assistance
• Tuition assistance
• Other incentives
• New hires receive up to 15 vacation days per year, increasing with additional service
• Potential for premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level