Benefits Consultant
About The Position
The Benefits Consultant serves as a subject matter expert for employee dental, vision, and prescription drug plans, using vendor management and data analytics to resolve complex benefit escalations, maintain regulatory compliance, and advance wellness solutions. The role oversees vendor operations and contractual compliance, monitors plan performance, reviews benefit documents and communications, and coordinates annual health plan renewals. It also supports projects involving mergers and acquisitions, vendor evaluations, legislative updates, and annual enrollment system testing. This is a hybrid position based at a Verizon hub office in the continental United States. The defined work location includes working from home and at least three days per week in the office, as set by the manager. Travel of approximately 25% may be required. The role is scheduled for 40 hours per week.
Requirements
- Bachelor's degree and four or more years of work experience.
- At least four years of relevant experience, demonstrated through work and/or military experience or specialized training.
- Experience with a corporate employee benefits department and/or a healthcare vendor.
- Vendor management experience.
- Willingness to travel up to approximately 25% of the time.
Nice To Haves
- Experience managing vendors and medical, dental, vision, and prescription drug plans.
- Strong communication and relationship-building skills, and ability to work collaboratively across departments and vendors.
- Experience evaluating data and trends and turning them into actionable insights that support broader plan strategy.
- Ability to independently manage complex escalations and juggle multiple projects or competing deadlines.
- Foundational AI literacy and experience using Generative AI tools to streamline workflows.
- Self-starter who brings creative ideas for process improvement.
- Familiarity with collective bargaining agreements.
- Strong PC skills, including Google Sheets and Google Slides.
- A degree is listed as an additional preferred qualification.
Responsibilities
- Serve as the primary subject matter expert for dental, vision, and prescription drug plans, partnering with vendors to research, troubleshoot, and resolve complex employee benefit inquiries.
- Oversee day-to-day vendor operations, contractual compliance, operational efficiency, and financial oversight.
- Coordinate with vendors and internal teams on program milestones and deliverables, ensuring privacy, legal, security, and related requirements are met.
- Monitor vendor reporting and analyze data to evaluate plan outcomes, identify health trends, and recommend plan design enhancements.
- Identify opportunities to streamline processes and promote employee self-service.
- Review Summary Plan Descriptions, Summaries of Benefits and Coverage, and benefit communications for accuracy.
- Track HIPAA compliance with vendor partners, generate quarterly reports, and coordinate updates to internal and external benefit websites with communications teams.
- Manage the annual Health Plan Management renewal process across health partners, make year-over-year benefit changes, and provide updates to the benefit administration team to ensure changes are documented and implemented for the new plan year.
- Assist with benefit integrations resulting from mergers and acquisitions, RFP vendor evaluations, legislative updates, and Annual Enrollment system testing.
Benefits
- Medical, dental, and vision benefit options
- Short- and long-term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Potential premium pay, including overtime, shift differential, holiday pay, or allowances, depending on the role
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
- Incentive-based compensation with potential to earn more
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What This Job Offers
Job Type
Full-time
