Benefits Consultant

HUB International•Pittsburgh, PA
•Hybrid

About The Position

The Benefits Consultant (BC) provides strategic account management and brokerage services to assigned health and welfare benefit plan clients, with primary responsibility for client retention. The BC serves as a project manager for assigned clients, overseeing ongoing engagement with decision makers, proactive consultation, renewal processes, plan design analysis, funding methodology, benchmarking, marketing, collaboration with HUB subject matter experts, and negotiation of coverage terms and conditions. Travel to meet with and present to clients is required. The BC works directly with Client Managers and subject matter experts, assigning and coordinating service activities to meet client needs. The BC leads service teams and provides overall strategy for an assigned book of business. Client Managers support strategy execution, prepare materials and reports, maintain internal systems, and serve as day-to-day client contacts. Subject matter experts coordinate and present materials on specific topics. The position is part of HUB’s Employee Benefits team in the Pittsburg, PA office, on a hybrid work schedule.

Responsibilities

  • Lead service teams in delivering strategic employee benefits solutions to an assigned book of business.
  • Retain and round clients using HUB’s “Critical Path” process.
  • Oversee and coordinate HUB’s value proposition for assigned clients through a Client Annual Timeline, including multi-year strategy, compliance, data analytics and underwriting, employee communications, health and performance, technology, and voluntary benefits.
  • Work cooperatively with assigned Sales Executives as HUB’s primary consultant to clients; in some cases, also take primary responsibility for client relationship management.
  • Ensure assigned Sales Executives are informed and prepared for client meetings and interactions.
  • Establish and maintain productive professional relationships with C-level and other client decision makers.
  • Develop detailed knowledge of each client’s business and industry.
  • Establish and maintain productive relationships with insurance carriers and key vendor partners, including familiarity with their products and services.
  • Send clients monthly financial reports with comments.
  • Travel to meet with and present to clients.

Benefits

  • Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans.
  • Generous paid time off, paid parental leave, and a wellbeing program.
  • Structured training, licensing support, and ongoing development opportunities.
  • A collaborative culture, community impact through HUB Gives, and opportunities for career growth.
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