Health & Benefits Consultant

Mercer•Los Angeles, CA

4d•$68,500 - $137,000•Hybrid

About The Position

Marsh is seeking a Health & Benefits Consultant to join its Health & Benefits team within the People & Investments business. The position is based in Los Angeles and follows a hybrid arrangement, with at least three days per week in the office or working onsite with clients. The consultant assists with managing consulting engagements for large-market employers, advising on medical, dental, life, and disability benefit plans and programs. The role negotiates with benefits carriers and vendors to secure health and welfare plan coverage and often serves as the client and relationship manager. It includes financial, contract, and administrative analysis; support for funding analysis; client strategy and communications; project and deliverable management; and coordination with internal specialists and analysts. The consultant also manages carrier RFPs, reviews proposals and transparency documents, and helps clients administer and maintain their plans. The role calls for a BA/BS degree, three to five years of relevant health care benefits experience, and client-facing consulting experience. A Life & Health License, sales and marketing ability, strong mathematical and communication skills, and experience leading complex projects are preferred. The position offers a base salary range of $68,500 to $137,000 and may be eligible for performance-based incentives. Marsh also describes professional development, health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs, and employee assistance programs.

Requirements

BA/BS degree.
3–5 years of experience identifying, designing, recommending, and implementing efficient, innovative business solutions for clients’ complex health care benefit plans.
Client-facing experience in a consulting capacity.
Expertise and an industry reputation in the health and benefits field.
Demonstrated project management skills and ability to manage the quality and timeliness of deliverables.

Nice To Haves

Life & Health License.
Strong, innovative sales and marketing skills and the ability to market organizational strengths successfully.
Well-developed mathematical, strategic planning, communication, and listening skills.
Proven management skills leading large, complex projects.

Responsibilities

Provide financial, contract, and administrative analyses; manage project components and address ad hoc client operational and administrative challenges.
Support financial analysis and review, including underwriting, data analytics, and collaboration with actuaries on funding analysis.
Contribute to client strategy, interpret and present benchmark data, and ensure plan and program changes align with client objectives.
Manage project quality and timeliness, delegate work to more junior colleagues, and review their work.
Coordinate internal specialty resources to ensure client deliverables meet goals, deadlines, and quality standards.
Prepare, review, and deliver clear client communications and reports through established peer review processes.
Work directly with clients and manage the request-for-proposal process with health insurance carriers and internal analysts.
Collect and review health benefits information and carrier responses; review data entered into client-specific templates and transparency documents.
Analyze carrier proposals, interpret findings, and prepare executive summaries and client recommendations.
Ensure compliance with professional standards, including template use, client calendars, peer review requirements, and transparency practices.
Build and maintain carrier and vendor relationships supporting plan administration, eligibility, claims, billing, implementations, contract management, and plan amendments.
Use AI and technology-enabled tools in the work environment.