Health & Benefits Consultant

Mercer•Kansas City, MO
•Hybrid

About The Position

Marsh is seeking a Health & Benefits Consultant to join its Health team within the People & Investment business. Based in Kansas City, this hybrid role requires at least three days per week in the office or onsite with clients. The consultant will perform in-depth analyses for larger, complex clients, collaborate with subject matter experts, and contribute to high-quality, accurate client deliverables in a technology-forward environment. The role supports clients’ employee benefits programs through financial, contract, administrative, and funding analysis; client strategy; project management; and coordination with internal specialists, carriers, and vendors. The consultant will also help manage RFPs, prepare and review client communications and reports, and ensure project outcomes meet client objectives and professional standards.

Requirements

  • Bachelor’s degree.
  • 1–3 years of experience in health and benefits, preferably in a consulting environment.
  • Strong organizational and time management skills, with the ability to prioritize based on urgency.
  • Excellent verbal, written, and interpersonal communication skills, and adaptability to varying personalities and work styles.
  • Proactive mindset, strong initiative, and thoughtful analytical thinking.
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.

Nice To Haves

  • Demonstrated ability to present confidently and communicate effectively with stakeholders.

Responsibilities

  • Provide financial, contract, and administrative analysis; manage portions of client projects and address ad hoc operational requests.
  • Support financial reviews and funding analysis, including underwriting, data analytics, and collaboration with actuaries.
  • Use and adapt to AI and technology-enabled tools.
  • Contribute to client strategy by interpreting benchmark data, presenting insights, and ensuring plan and program changes align with client objectives.
  • Manage project quality, timelines, and deliverables.
  • Coordinate internal specialty resources to ensure deliverables meet client goals, deadlines, and professional standards.
  • Lead the preparation, peer review, and delivery of clear, concise, client-facing communications and reports.
  • Work directly with clients to manage the request for proposal (RFP) process with health insurance carriers and internal analysts.
  • Establish and manage carrier and vendor relationships to support benefits administration, compliance, and plan implementation.

Benefits

  • Professional development opportunities.
  • Interesting work and supportive leaders.
  • Career opportunities and benefits and rewards to enhance well-being.
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