Benefits Consultant--Ffamily and Work-Life

PNC•Pittsburgh, PA

7d•Onsite

About The Position

At PNC, the Benefits Consultant works within the Total Rewards organization and supports the development and execution of strategies for family and work-life benefits and programs. The role identifies and carries out opportunities to increase awareness and use of these programs, and serves as the primary point of coordination for onsite services. The position is based in Pittsburgh, Pennsylvania, and PNC describes itself as an in-office company. The role provides technical and analytical support for benefit program design, development, implementation, and administration. It owns defined program work, projects, or vendor deliverables; coordinates changes with cross-functional partners; and handles routine escalations. The position may also support program communications and presentations, quality checks, benefit transactions, testing, internal controls, compliance reviews, operational reporting, and vendor monitoring. The position supervises research and analysis, clerical work, and implementation activities associated with employee benefits. It may coordinate wellness and work-life programs, ensure programs comply with applicable federal and state requirements, assist with benefits policies and procedures, and work with vendors to resolve employee questions and issues. The role may analyze data, trends, and regulatory requirements and turn findings into recommendations. Successful employees are expected to focus on customers and manage risk in alignment with PNC’s Enterprise Risk Management Framework. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Typically requires a university or college degree and at least 2 years of relevant professional experience.
In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.
Bachelor's degree listed as the education requirement.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Customer-focused approach and ability to align business decisions with customer needs and satisfaction.
Ability to assess and manage risks in support of PNC's Enterprise Risk Management Framework.

Nice To Haves

Knowledge of benefit programs, benefits administration, and benefits analysis.
Communication and consulting skills.
Knowledge of employee compensation and benefits, health care reform, and insurance.
Risk management and strategic planning skills.
Competencies in business acumen, data gathering and analysis, HR policies, standards and procedures, HR legal and regulatory environment, and workforce analytics.

Responsibilities

Support the development and execution of strategies for family and work-life benefits and programs.
Identify and execute opportunities to increase awareness and utilization of owned programs.
Serve as the primary point of coordination for onsite services.
Provide technical and analytical support for benefit program design, development, implementation, and administration.
Own defined program work, projects, or vendor deliverables and manage routine escalations.
Coordinate benefit changes with cross-functional partners.
Support presentations and the development or review of communications about benefit programs.
Perform quality checks, reconciliations, routine benefit transactions, enrollments, requests, and data updates.
Support testing, internal controls, policy development, compliance reviews, operational reporting, and vendor monitoring.
Communicate with key stakeholders and provide escalation support.
Analyze and interpret data, trends, and regulatory requirements; resolve issues and turn findings into recommendations.
Supervise benefits research and analysis, clerical tasks, and implementation activities.
Coordinate or organize wellness and work-life programs and activities.
Ensure benefits programs and activities comply with applicable federal and state rules and regulations, including COBRA and HIPAA.
Assist with the design and implementation of benefits, wellness, and work-life programs, policies, and procedures.
Work with appointed vendors to ensure employee questions and issues are resolved properly.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave.
Up to 11 paid holidays each year.
9 occasional absence days each year, unless otherwise required by law.
15 to 25 vacation days each year, depending on career level and years of service.