Work/Life Consultant- Direct Hire Authority

Air Force Materiel Command•Hanscom AFB, MA

About The Position

The Work/Life Consultant plans, implements, administers, and provides counsel to units and their leadership on individual, family, and community issues. Areas of service include career assistance, transition, relocation, family matters, and other work/life services and activities for military members, retirees, Department of Defense civilian members, and their families. The position assesses needs and provides continuing work/life services to leadership, organizations, and serviced populations within assigned units and the Military and Family Readiness Center (M&FRC). It develops, implements, and manages installation work/life programs, establishing goals, objectives, and procedures in accordance with applicable state, DoD, Air Force, and other federal guidance, regulations, and laws. The consultant works with community leadership officials on and off site, influences organizational staff and groups inside and outside the installation, and creates marketing and public relations strategies to inform target populations about available services and activities.

Requirements

  • U.S. citizenship is required.
  • Male applicants must be registered for Selective Service, as applicable.
  • A degree in behavioral or social science, or a related discipline appropriate to the position; alternatively, qualifying education and experience equivalent to a major in the field, or four years of appropriate experience demonstrating equivalent knowledge.
  • Transcripts must be submitted when qualifying through education or education combined with experience.
  • Knowledge of social services delivery systems and concepts, principles, theories, and practices in one or more social or behavioral science fields.
  • Skill in interviewing clients to identify concerns, develop goals and plans, and determine appropriate referral services or options.
  • Skill in establishing and maintaining effective working relationships with individuals, families, organizational leaders, program representatives, and officials, using tact and diplomacy.
  • Ability to assess organizational trends, concerns, and needs; help identify and prioritize goals; and provide guidance for effective plans and tools.
  • Ability to communicate effectively orally and in writing.
  • May be required to obtain and maintain the appropriate security clearance.
  • May be required to pass drug testing and may be subject to random drug testing.
  • Must use direct deposit as a federal employee.
  • May be required to travel, including approximately five days per year on temporary duty by military or commercial aircraft.
  • May be required to work evenings, weekends, alternate shifts, overtime, or emergency overtime; may be subject to unscheduled or emergency recall.
  • May be required to serve a one-year probationary period or a two-year trial period, depending on appointment type.

Responsibilities

  • Assess needs and provide continuing work/life services to leadership, organizations, and serviced populations within assigned units and the M&FRC.
  • Develop, implement, and manage installation work/life services programs, including establishing goals, objectives, and procedures consistent with applicable guidance, regulations, and laws.
  • Consult with on- and off-site community leadership officials on work/life and related issues.
  • Influence key organizational staff and organized groups within and outside the installation.
  • Design and establish marketing and public relations strategies to inform target populations about services and activities.
  • Conduct interviews to establish the nature and extent of concerns or issues, help develop goals and plans, and determine appropriate referrals or options.
  • Assess organizational trends, concerns, and needs; help prioritize goals; and guide development and implementation of plans and tools.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type.
  • Relocation costs or other incentives may be available and considered by the organization.
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