Work/Life Specialist

Air Combat Command•Davis Monthan AFB, AZ

About The Position

The primary purpose of this position is to plan, implement, administer, and provide counseling on Airman and Family Readiness Center (A&FRC) career, transition, relocation, family, and other work/life services and activities for military members, retirees, Department of Defense civilian members, and their families. The position assesses individual and family needs and provides continuing work/life services to eligible populations; helps implement and maintain installation services responsive to community needs; conducts marketing and public relations campaigns to inform target populations about available services; and ensures technology-based resources are available to maximize customer access to resources that address life-cycle needs.

Requirements

U.S. citizenship is required.
Must complete the initial online questionnaire and additional assessments.
Males must be registered for Selective Service.
Must meet the GS-0101 Social Science Series basic requirement through a bachelor's degree in behavioral or social science or a related discipline; an equivalent combination of education and experience; or four years of appropriate experience demonstrating equivalent knowledge. Transcripts must be submitted when relying on education.
Must have at least one year of specialized experience at the GS-07 level or equivalent, involving knowledge of social services delivery systems and social or behavioral science concepts used to assess client needs and concerns and help clients understand how behavior patterns and attitudes affect career, transition, relocation, and family situations.
Alternatively, may qualify with a related master's or equivalent graduate degree, two full years of progressively higher-level graduate education leading to such a degree, or a related LL.B. or J.D.; transcripts must be submitted.
A combination of qualifying education and experience may be used if it meets at least 100% of the requirements.
Merit promotion applicants must meet applicable federal time-in-grade requirements; one year at GS-07 is required for GS-09 consideration when TIG applies.
Knowledge of social services delivery systems and concepts, principles, theories, and practices in one or more social or behavioral science fields.
Knowledge of personal financial management practices and techniques.
Skill in conducting interviews to identify concerns, develop goals and plans, and determine appropriate referrals or services.
Skill in establishing and maintaining effective working relationships with tact and diplomacy.
Ability to communicate effectively orally and in writing.
Must use direct deposit as a federal employee.
May be required to serve a one-year probationary period or a two-year trial period, depending on appointment type.
May be required to perform temporary duty within or outside the continental United States and travel by government or commercial conveyance.

Responsibilities

Plan, implement, administer, and counsel on A&FRC career, transition, relocation, family, and other work/life services and activities.
Assess individual and family needs and provide continuing work/life services to eligible populations.
Participate in implementing, maintaining, and providing installation work/life services that meet community needs.
Conduct and implement marketing and public relations campaigns to ensure target populations are informed of services and activities.
Ensure technology-based resources are available to maximize customer access to resources addressing life-cycle needs.
Conduct interviews to establish the nature and extent of clients’ concerns, assist with developing goals and plans, and determine appropriate referrals and service options.
Provide clients with appropriate financial information and practical financial skills to support informed personal financial management decisions.