Work/Life Specialist

Air Combat Command • Seymour Johnson AFB, NC

3d

About The Position

The primary purpose of this position is to plan, implement, administer, and counsel on Airman and Family Readiness Center's (A&FRC) career, transition, relocation, family, and other work/life services and activities provided to military members, retirees, Department of Defense (DoD) civilian members, and their families. This role involves assessing individual and family needs and providing continuing work/life services to eligible populations. It also includes participating in the implementation, maintenance, and provision of installation work/life services that meet community needs, and conducting marketing and public relations campaigns to ensure target populations are informed of services and activities. Ensuring the availability of technology-based resources to maximize customer access to a full spectrum of resources to meet life-cycle needs is also a key aspect of this position.

Requirements

• Must complete initial online questionnaire and additional assessment(s).
• U.S. Citizenship is required.
• Males must be registered for Selective Service, see www.sss.gov.
• If authorized, PCS will be paid IAW JTR and AF Regulations.
• If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement.
• This position is subject to provisions of the DoD Priority Placement Program.
• Disclosure of Political Appointments.
• All federal employees are required to have direct deposit.
• Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
• Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
• Degree: Behavioral or social science; or related disciplines appropriate to the position.
• OR Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
• OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
• Applicants must have at least one (1) year of specialized experience at the next lower grade GS-07, or equivalent in other pay systems.
• Knowledge of social services delivery systems and concepts, principles, and theories relating to one or more of the social or behavioral science fields to assess needs and concerns of clients and help them to understand how certain behavior patterns/attitudes impact and affect their career, transition, relocation, and family situation and learn about their abilities, capacities, interests, and goals concerning their various work/life requirements.
• Knowledge of personal financial management practices and techniques to provide clients with appropriate financial data and practical financial skills to enable them to make informed personal financial management decisions.
• Skill in conducting interviews to establish the nature and extent of concerns/issues, provide assistance in developing goals and plans, and determine appropriate referral services/options.
• Skill in establishing and maintaining effective working relationships using tact and diplomacy in interactions with individuals/families and with program representatives and officials.
• Ability to communicate effectively both orally and in writing.

Nice To Haves

• Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related.
• One year of progressively higher-level graduate education but have not obtained a master's or equivalent graduate degree. Therefore, a combination of experience and education.

Responsibilities

• Plan, implement, administer, and counsel on Airman and Family Readiness Center's (A&FRC) career, transition, relocation, family, and other work/life services and activities.
• Assess individual and family needs and provide continuing work/life services to eligible populations.
• Participate in implementing, maintaining, and providing installation work/life services that meet community needs.
• Conduct and implement marketing and public relations campaigns to ensure target populations are informed of services and activities.
• Ensure availability of technology-based resources to maximize customer access to a full spectrum of resources to meet life-cycle needs.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
• Contact the hiring agency for more information on the specific benefits offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree