Benefits Analyst

StubHub•Los Angeles, CA

10d•$115,000 - $135,000•Hybrid

About The Position

StubHub is seeking a Benefits Analyst to join its People team and help employees understand and use their benefits. The role owns day-to-day benefits and leave administration, supports employees through significant life events, and improves the processes that keep benefits programs running smoothly. Working with People Operations and Total Rewards, the Benefits Analyst will help implement programs, support international expansion, and contribute to broader Total Rewards initiatives.

Requirements

At least 4 years of experience in benefits administration or an HR role with substantial benefits responsibilities.
Hands-on experience administering leaves of absence end to end, including different leave types, state requirements, vendor relationships, and employee communications.
Experience resolving benefits enrollment and carrier issues, maintaining accurate records, and managing recurring administrative work.
Experience supporting benefits audits, such as 401(k) audits or nondiscrimination testing, as well as benefits reconciliations and reporting.
Familiarity with benefits administration platforms and carrier sites, ability to learn new systems, and ability to partner effectively on technical issues.
Ability to communicate benefits information clearly and help employees understand their options and next steps.
Ability to manage competing deadlines, handle sensitive information discreetly, and follow issues through to resolution.
Track record of identifying practical process improvements while remaining involved in day-to-day execution.

Nice To Haves

International benefits experience.

Responsibilities

Provide benefits guidance, investigate employee inquiries, and resolve routine benefits issues.
Own benefits communications, including open enrollment materials, benefits guides, and intranet content.
Administer leaves of absence end to end, coordinating among employees, third-party vendors, and HR business partners and managing tracking and follow-up communications.
Manage enrollment processing and daily benefits administration; coordinate with brokers and carriers, maintain benefits portals, resolve enrollment discrepancies, and address escalated issues.
Work with Payroll and systems teams to maintain accurate employer contributions, payroll deductions, and system configurations, and help project-manage system changes.
Own benefits audits and reconciliations, including benefits/payroll reconciliation, employee status and enrollment audits, and monthly billing reconciliation.
Manage the ACA process, including reviewing system flags and data integrity, and own compliance-related processes.
Manage 401(k) deferral elections and funding, FSA/HSA/Commuter administration, the annual 401(k) audit, and FSA nondiscrimination testing.
Partner with the team to design and implement benefits programs in new countries, ensuring offerings are locally compliant and competitive.
Promote a consistent, high-quality benefits experience across locations through clear communications, smooth enrollment, responsive support, benefits education, and wellness activities.
Partner with Finance on benefits analysis and reporting requests.