Benefits Analyst

StubHub•Los Angeles, CA

1d•$115,000 - $135,000•Hybrid

About The Position

StubHub is seeking a Benefits Analyst to join its People team and help employees understand and use their benefits. The role owns day-to-day benefits and leave administration, supports employees through important life events, and improves processes that keep benefits programs running smoothly. Working with People Operations and Total Rewards, the analyst will help implement programs, support international expansion, and contribute to benefits systems and broader Total Rewards initiatives. The position is hybrid, with three days in the office and two days remote, based in New York, NY, or Century City, CA.

Requirements

At least 4 years of experience in benefits administration or an HR role with substantial benefits responsibilities.
Hands-on experience administering leaves of absence end to end, including leave types, state requirements, vendor relationships, and employee communications.
Experience resolving benefits enrollment and carrier issues, maintaining accurate records, and managing recurring administrative work.
Experience supporting benefits audits, such as 401(k) audits or nondiscrimination testing, as well as benefits reconciliations and reporting.
Familiarity with benefits administration platforms and carrier sites, ability to learn new systems, and ability to partner effectively on technical issues.
Ability to communicate benefits information clearly and help employees understand their options and next steps.
Ability to manage competing deadlines, handle sensitive information discreetly, and follow issues through to resolution.
Track record of identifying practical process improvements while remaining involved in day-to-day execution.

Nice To Haves

International benefits experience.

Responsibilities

Provide guidance on benefit inquiries and investigate, analyze, and resolve routine benefits issues.
Manage benefits communications, including open enrollment materials, benefit guides, and intranet content.
Administer leaves end to end, coordinating with employees, third-party vendors, and HRBPs, and managing tracking and follow-up communications.
Manage enrollment processing and day-to-day benefits administration, coordinating with brokers and carriers, maintaining benefits portals, resolving discrepancies, and addressing escalated issues.
Collaborate with Payroll and systems teams to ensure employer contributions, payroll deductions, and system configurations are accurate; help project-manage system changes as needed.
Manage benefits audits and reconciliations, including benefits/payroll, employee status and enrollment, and monthly billing reconciliations.
Manage the ACA process, including review of system flags and data integrity, and oversee compliance-related processes.
Manage 401(k) deferral elections and funding, FSA/HSA/commuter administration, the annual 401(k) audit, and FSA nondiscrimination testing.
Help design and implement benefits programs for new countries, ensuring offerings are locally compliant and competitive.
Promote a consistent, high-quality benefits experience globally through clear communications, smooth enrollment, responsive support, benefits education, and wellness activities.
Partner with Finance on benefits analysis and reporting requests.