Benefits Analyst

StubHub • New York, NY

1d • $115,000 - $135,000 • Hybrid

About The Position

StubHub is seeking a Benefits Analyst to join its People team and help employees understand and use their benefits. The role owns day-to-day benefits and leave administration, guides employees through important life events, and improves the processes that support benefits programs. Working with People Operations and Total Rewards, the analyst will help implement programs, support international expansion, and contribute to systems implementations, global benefits, and broader Total Rewards initiatives. The role is hybrid, with three days in the office and two days remote, based in New York, NY or Century City, CA.

Requirements

• At least 4 years of experience in benefits administration or an HR role with substantial benefits responsibilities.
• Hands-on experience managing leaves of absence end to end, including different leave types, state requirements, vendor relationships, and employee communications.
• Experience resolving benefits enrollment and carrier issues, maintaining accurate records, and managing recurring administrative work.
• Experience supporting benefits audits, such as 401(k) audits or nondiscrimination testing, as well as benefits reconciliations and reporting.
• Familiarity with benefits administration platforms and carrier sites, ability to learn new systems, and ability to partner effectively on technical issues.
• Experience communicating benefits information clearly and helping employees understand their options and next steps.
• Ability to manage competing deadlines, handle sensitive information with discretion, and follow issues through to resolution.
• A track record of identifying practical process improvements while staying close to day-to-day execution.

Nice To Haves

• International benefits experience.

Responsibilities

• Provide benefits consulting and guidance, investigating, analyzing, and resolving routine benefits issues.
• Own benefits communications, including open enrollment materials, benefit guides, and intranet content.
• Administer leaves end to end, coordinating employees, third-party vendors, and HRBPs, and managing tracking and follow-up communications.
• Own enrollment processing and day-to-day benefits administration, coordinating with brokers and carriers, maintaining benefits portals, resolving enrollment discrepancies, and addressing escalated issues.
• Work with Payroll and systems teams to maintain accurate employer contributions, payroll deductions, and system configurations, and help project-manage system changes.
• Manage benefits audits and reconciliations, including benefits/payroll reconciliation, employee status and enrollment audits, and monthly billing reconciliation.
• Manage the ACA process, including system flag review and data integrity, and own compliance-related processes.
• Manage 401(k) deferral elections and funding, FSA/HSA/Commuter administration, the annual 401(k) audit, and FSA nondiscrimination testing.
• Help design and implement benefits programs in new countries, ensuring offerings are locally compliant and competitive.
• Support a consistent, high-quality benefits experience across locations through clear communications, smooth enrollment, responsive support, benefits education, and wellness activities.
• Partner with Finance on benefits analysis and reporting requests.

Benefits

• Stock incentives and equity.
• Unlimited Flex Time Off and paid time off.
• 401(k).
• Health insurance.
• Vision insurance.
• Dental insurance.
• Paid parental leave.
• Accelerated skill and knowledge growth, with autonomy to lead experiments and tests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed