Benefits Analyst

Empower • Overland Park, KS

4d • $65,600 - $92,675

About The Position

The Benefits Analyst provides administrative and operational support for employee benefit programs, ensuring accurate benefits administration, timely issue resolution, regulatory compliance support, and a positive employee experience. The role supports health and welfare plans, retirement programs, annual open enrollment, benefits communications, HR data integrity, and wellness initiatives. The analyst collaborates with employees, HR partners, benefits vendors, and internal stakeholders to improve service delivery and operational efficiency.

Responsibilities include administering benefits plans, maintaining enrollment and eligibility records, supporting onboarding and offboarding benefits activities, responding to employee inquiries, resolving enrollment and coverage issues, and supporting benefits communications and compliance. The role also coordinates open enrollment and wellness initiatives, validates data for reporting and audits, maintains plan documentation, and identifies process improvements.

Requirements

• Three years of professional employee benefits administration experience with a bachelor's degree in Human Resources, Business Administration, or a related field; or seven years of professional benefits administration experience without a bachelor's degree.
• Working knowledge of employee benefits programs, eligibility administration, enrollment processes, and benefits-related HR operations.
• Working knowledge of HIPAA, COBRA, FMLA, ADA, ACA/PPACA, ERISA, and applicable U.S. Department of Labor and IRS regulations.
• Experience supporting benefits compliance activities, documentation, reporting, and data audits.
• Experience using benefits administration systems or HRIS platforms to maintain employee enrollment, eligibility, and benefits records.
• Proficiency in Microsoft Excel, including data validation, reporting, and reconciliation.
• Strong analytical, problem-solving, organizational, and prioritization skills, with attention to detail and data accuracy.
• Ability to handle confidential employee information with discretion and professionalism.
• Strong customer service, interpersonal, written, and verbal communication skills.
• Ability to resolve benefits inquiries, explain complex information clearly, and manage competing priorities in a high-volume HR environment.
• Understanding of HRIS platforms and their relationship to benefits administration and business processes.
• Ability to learn new systems, tools, and business processes and identify operational improvements.
• Must be authorized to work for any employer in the U.S.; visa sponsorship or takeover of sponsorship is not available.

Nice To Haves

• Experience handling Deferred Compensation Plans and 401(k) Plans.
• Experience using Workday for benefits administration and employee data management.
• Experience coordinating benefits carrier and vendor file feeds, identifying discrepancies, and resolving data integration issues.
• Experience supporting benefits process automation, workflow improvements, or HRIS enhancements.
• Experience administering employee wellness programs and coordinating third-party wellness vendors.

Responsibilities

• Administer employee benefit programs, including medical, dental, life and AD&D insurance, disability insurance, HSAs, 401(k) plans, pension plans, and COBRA continuation coverage.
• Maintain employee benefits enrollment records, eligibility information, and coverage changes, ensuring accurate data and timely processing.
• Support benefits-related onboarding and offboarding, including enrollment, qualifying life events, and coverage termination.
• Respond to employee benefits inquiries about plan provisions, eligibility, coverage, claims, and resources.
• Investigate, escalate, and resolve benefits enrollment discrepancies, coverage concerns, and claims issues with vendors and internal stakeholders.
• Support the development, implementation, and documentation of benefits programs, policies, procedures, and employee communications.
• Prepare and distribute communications about open enrollment, plan changes, wellness initiatives, and other benefits programs.
• Coordinate annual open enrollment communications, enrollment support, data validation, and issue resolution.
• Compile and validate benefits data for regulatory reporting, participant notifications, HR audits, and compliance reviews.
• Support review and maintenance of benefits plan documentation, including Form 5500 filings and Summary Plan Descriptions.
• Conduct benefits data audits, identify discrepancies, and recommend improvements to data integrity and administrative efficiency.
• Coordinate employee wellness programs, including biometric screenings and flu vaccination programs, in collaboration with the Benefits team and third-party vendors.
• Collaborate with HR teams and other stakeholders to align benefits processes, HR systems, and organizational objectives.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching contributions up to 6%, financial advisory services, potential company discretionary contribution, and a broad investment lineup.
• Tuition reimbursement up to $5,250 per year.
• Business-casual environment with the option to wear jeans.
• Paid time off upon hire, including a paid time off program, ten paid company holidays, and three floating holidays each calendar year.
• 16 hours of paid volunteer time per calendar year.
• Leave programs including paid parental leave, paid short- and long-term disability, and FMLA.
• Opportunity to participate in a bonus program for non-sales positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level