Benefits Agent - No Experience Required
About The Position
For more than 70 years, American Income Life has helped individuals and families protect what matters most through reliable life, accident, and supplemental health insurance solutions. With operations throughout the United States, Canada, and New Zealand, along with its subsidiary National Income Life Insurance Company in New York, our organization has built a strong reputation for serving working families. We proudly support members of labor unions, credit unions, and professional associations by providing access to coverage designed around their individual needs. Our team focuses on delivering personalized service, building meaningful client relationships, and making the benefits enrollment process simple and convenient through virtual consultations. As part of our remote team, you will assist members with understanding their available benefits, reviewing coverage options, and completing the enrollment process. Your daily responsibilities will include: Connect with members through scheduled phone and virtual appointments Answer questions about benefit programs, existing policies, and coverage eligibility Guide clients through enrollment forms and required documentation Review individual circumstances to identify suitable benefit solutions Explain available coverage options using our established Needs Analysis process Follow up with members to provide ongoing assistance and support Maintain organized and accurate client records Participate in team meetings, training sessions, and professional development
Requirements
- Strong verbal and written communication abilities
- A professional, dependable, and positive attitude
- Excellent organization and time-management skills
- Confidence using computers and virtual meeting platforms
- A willingness to learn and accept constructive feedback
- Self-motivation and the ability to work independently
- A genuine interest in helping individuals and families
Nice To Haves
- Previous insurance experience is not required.
Responsibilities
- Connect with members through scheduled phone and virtual appointments
- Answer questions about benefit programs, existing policies, and coverage eligibility
- Guide clients through enrollment forms and required documentation
- Review individual circumstances to identify suitable benefit solutions
- Explain available coverage options using our established Needs Analysis process
- Follow up with members to provide ongoing assistance and support
- Maintain organized and accurate client records
- Participate in team meetings, training sessions, and professional development
Benefits
- Health Benefits: Available to eligible team members after 90 days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
