Benefits Administrator

FSA Federal•Herndon, VA

10d

About The Position

The Benefits Administrator is responsible for the day-to-day administration, coordination, and continuous improvement of FSA's employee benefits, leave, retirement, and related programs. The role ensures accurate and timely processing of benefit transactions, responsive employee support, reliable records and reporting, and assistance with compliance, audits, annual testing, and benefit-related controls. It combines hands-on benefits administration with analytical, process-improvement, and project support, working collaboratively with the Human Capital team, Payroll, Finance, internal stakeholders, brokers, vendors, and third-party administrators. The administrator supports benefit, retirement, leave, wellness, and fringe benefit programs; employee education and communications; leave-related processes; workers' compensation administration; payroll coordination and reconciliations; SCLS/SCA Health & Welfare compliance; benefits systems and data exchanges; reporting and records; compliance, testing, and audits; vendor coordination; procedures and process improvement; and approved plan changes and other benefits projects. Other related duties and special projects may be assigned.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field; a high school diploma or equivalent combined with substantial relevant benefits administration experience and/or relevant professional certification may be considered in lieu of a degree.
At least three years of progressive experience administering employee benefits in a multi-state environment.
Working knowledge of benefit plans and applicable federal and state requirements, including ACA, COBRA, ERISA, FMLA, HIPAA, Section 125, nondiscrimination testing, workers' compensation, and related reporting and filing obligations.
Experience supporting benefits compliance, audits, reconciliations, annual testing, or regulatory reporting.
Strong attention to detail and demonstrated ability to manage confidential information, meet deadlines, and maintain accurate records.
Strong analytical, research, problem-solving, and organizational skills, including the ability to investigate discrepancies and follow issues through to resolution.
Excellent customer service and written and verbal communication skills, including the ability to explain benefit information clearly to employees and internal stakeholders.
Ability to collaborate effectively with HCM, Payroll, Finance, and external benefit partners while understanding when to escalate issues.
Technical aptitude and proficiency with Microsoft Office, particularly Excel, and experience using HRIS and benefits administration systems.

Nice To Haves

Experience with ADP Vantage and/or Deltek Costpoint.
Experience with Service Contract Labor Standards (SCLS/SCA) and Health & Welfare requirements.
Experience in government contracting or a similarly regulated, multi-state environment.
Professional certification in human resources or benefits, such as SHRM-CP, PHR, CEBS, CBP, or a related designation.

Responsibilities

Administer benefit, retirement, leave, wellness, and fringe benefit programs, including medical, dental, vision, life, disability, HSA/FSA, and 401(k) plans.
Process enrollments, qualifying life events, changes, terminations, life insurance death claims, 401(k) death notifications, and other benefit transactions accurately and promptly.
Respond to employee benefit questions, resolve routine issues, and escalate complex or sensitive matters to HCM leadership.
Support new-hire orientation, employee education, open enrollment, and benefits communications, including guides, FAQs, presentations, and FSAConnect content.
Administer leave-related benefit processes, recurring reports, tracking of benefit premium payments during leave, and sick, vacation, PTO, and applicable locality-specific holiday benefits.
Support workers' compensation administration, including timely claim filing, follow-up, recordkeeping, and coordination with internal stakeholders.
Coordinate benefit-related payroll activities, including deductions, retirement deferrals and loan repayments, vacation payouts, and leave-related payments.
Reconcile deductions, contributions, invoices, and funding against employee elections and carrier or administrator records; resolve discrepancies with Payroll and Finance to support accurate tax treatment and timely funding.
Support SCLS/SCA Health & Welfare compliance activities and related data requests with internal stakeholders and the third-party administrator.
Maintain benefits-related data and workflows in ADP and other applicable systems; validate benefit data exchanged through automated ADP file feeds with carriers, vendors, and third-party administrators.
Prepare and validate benefit reports, census data, and eligibility and demographic files.
Review transactions, system records, deductions, eligibility, and administrative processes; maintain accurate, audit-ready records and safeguard confidential employee and plan information.
Support compliance with applicable benefit laws, plan provisions, company policies, and deadlines, including ACA, COBRA, ERISA, FMLA, HIPAA, and Section 125.
Assist with benefit and retirement plan testing, nondiscrimination testing, notices, filings, audits, and supporting documentation; coordinate matters requiring legal consultation through HCM leadership.
Provide administrative and analytical support to brokers, carriers, vendors, and third-party administrators, including information gathering, issue tracking, and follow-up.
Develop and maintain procedures, job aids, checklists, and administrative controls.
Research recurring issues, inefficiencies, and potential compliance risks, and recommend process, system, or automation improvements to HCM leadership.
Assist with approved benefit plan changes, system updates, wellness initiatives, and other benefits projects.
Perform other related duties and special projects as assigned.