Benefits Administrator

Acrisure•San Diego, CA

1d•Onsite

About The Position

Acrisure is seeking a Benefits Administrator for our growing SBMA team. SBMA, a third-party administrator, is an affordable ACA-compliant benefits provider to thousands of employers. Their goal is to simplify the complexity of providing employee benefits. SBMA is different because of its personal service, speed of implementation, and innovative approach to benefits coverage. The Benefits Administrator will collaborate closely with the Account Management Team on various responsibilities, including a range of daily administrative tasks. Ideal candidates will demonstrate attention to detail, reliability, self-motivation, and exceptional customer service skills—both verbal and written. Additionally, candidates should be eager to learn and utilize new computer systems and software while thriving in a collaborative environment.

Requirements

Excellent verbal and written communication skills
Ability to work well independently on assigned duties and collaborate effectively with a team
Working knowledge of Microsoft Office (intermediate to advanced Excel knowledge)
High school diploma or the recognized equivalent, required
1+ years of Insurance Experience required
1+ years of Medical Benefits Related Experience required
1+ years of prior experience working in an administrative/office setting

Nice To Haves

Bilingual (not required, but a plus)

Responsibilities

Support daily eligibility processing, both manually and through automation
Help manage workload overflow as required by the department
Receive and distribute new group emails, assigning them as necessary
Conduct daily and weekly audits on our Data system (Jira) for requests from Account Managers to ensure they are submitted and completed properly.
Provide backup for the liaison phone queue as needed by the department
Issue Insurance verification letters, ID Cards, and Medical Support orders on behalf of the Account Managers when required
Process monthly department error reports
Daily office tasks such as Outlook Inbox management, etc.