Benefits Administrator

Security National Life Insurance Company•Murray, UT

8h•Onsite

About The Position

The Benefits Administrator is responsible for the comprehensive administration of all employee benefits programs for over 1400 employees nationwide. This includes the education, enrollment, and daily operations of various benefits such as medical, dental, vision, group life insurance, supplemental life insurance, LTD, 401k, medical and dependent FSA and HSA, COBRA, and FMLA. The role involves ensuring compliance with ACA, DOL, and IRS regulations, managing the leave of absence process, conducting regular benefit audits, and providing analytical and technical support during enrollment periods. Additionally, the administrator will maintain employee benefits files, update records, assist new employees with enrollment, facilitate benefits training, and respond to employee inquiries via phone and email, all while adhering to company and vendor policies and service level agreements.

Requirements

2 years of benefits or HR related experience preferred (but willing to train).
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Excellent computer proficiency (MS Office – Word, Excel, PowerPoint and Outlook, Online Enrollment, and ability to type 50+WPM).
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to act with integrity, professionalism, and confidentiality.
Proficiency with or the ability to quickly learn the organization’s HRIS and benefit provider's systems.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Ability to research and interpret federal, state and company benefit related requirements, over multiple platforms.
High School Diploma or GED Required.
Must successfully pass Drug Screening & Criminal Background Review.

Nice To Haves

Thorough knowledge of benefit-related laws and regulations preferred/acquired.
Associates Degree in Business or related field preferred.

Responsibilities

Administer education, enrollment, and day-to-day operations of all benefits including medical, dental, vision, group life insurance, supplemental life insurance, LTD, 401k, medical and dependent FSA and HSA, COBRA, and FMLA.
Handle Benefits questions and issues according to company processes.
Provide ongoing support and customer service for 1400+ employees nationwide.
Ensure compliance with all ACA, DOL, and IRS benefit-related regulations and reporting.
Manages leave of absence process including, but not limited to, providing necessary leave documentation to employees, assist employees and managers with questions/updates regarding leave status, requesting and reviewing medical documentation from providers, and collection of payment from employee.
Conducts various daily, weekly and monthly audits relating to benefit plans and employee elections; corrects any discrepancies, as needed.
Provide analytical and technical support during enrollment periods.
Provides ongoing maintenance of employee benefits files and updating employee records.
Maintains compliance with all company and outside vendor policies and procedures.
Contact new employees by phone to assist with questions in benefits enrollment process.
Attend and / or facilitate the weekly benefits overview training, as assigned.
Ensures company benefits training and reference material remain up to date on company’s intranet.
Assist with employee’s questions and escalated benefits issues by phone and email.
Respond to emails within department’s service level agreement.
Prepares and communicates benefit related company announcements, benefits webinar invitations, and benefit cancellation notices to employees.
Receives and processes various mail items including court orders, remitted benefit payments, etc.
Other duties as assigned.