Works with Health & Welfare (H&W) recordkeeper for processing new hires, qualified life events, terminations, and on-going administration. Tracks all new hires and qualified life events to ensure elections are entered and dependent supporting documentation is submitted. Works closely with vendor to ensure seamless delivery of H&W services to union and non-union employees, and updates system as necessary. Audits exception and enrollment reports to identify and resolve processing and eligibility errors and discrepancies. Responsible for quality assurance and timely receipt of vendor and payroll interfaces from H&W recordkeeper. Prepares weekly report (pending new hires, life events, dependents turning 19 years or aging out) and distributes to HR team. Administrative tasks relating to Flexible Spending Accounts and Health Savings Accounts, Life and AD&D claims, QMCSO and Medicare forms, and age reduction letters. Forwards benefits continuation letter to employees for payment of premiums while on unpaid Leave without Pay. Tracks receipt of payments, updates spreadsheet, deposits checks, reconciles reports, and follows up with HR regarding collection of employee contributions. Runs payroll reports for those on leave of absence status, and audits leave start/end dates against payment of employee contributions. Sends late payment notifications and terminates coverage for those on unpaid Leave of Absence status who do not pay timely in accordance with policy. Provides contribution updates to H&W recordkeeper for the continuation of Healthcare Flexible Spending Account during unpaid leave. Processes vendor premiums monthly using automated reports generated by H&W system or other internal reports. Works with insurance carriers/third party administrators, account representatives, and H&W recordkeeper to resolve discrepancies in reports and payments. Tracks payments with accounting and creates internal reports for management. Works collaboratively with Sun’s HR Shared Services, Payroll, and HR teams on H&W benefit issues related to claims and eligibility. Researches issues with necessary parties in a timely and accurate manner. Updates internal benefits files and plan information as needed to include union contracts, plan provisions, headcount reports, and premium/employee rate schedules. Provides participant data from enrollment/recordkeeping systems to government agencies/consultants/etc. Participates in open enrollment planning, testing, and dual year administration for union and non-union employee groups. Assists Benefits team on various projects as necessary. Position focus is Health & Welfare (50% leave administration, 50% general administration) and may assist with Defined Benefit/Defined Contribution administration as needed.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree