Benefits Account Manager
About The Position
HUB International is seeking a Benefits Account Manager to join its Employee Benefits Insurance team. The role serves benefits clients, including client companies and their employees, and works within a service team of Account Managers, Account Executives, Account Coordinators, Marketing Analysts, consultants, and sales producers. The position helps deliver the agency’s client experience and service standards. The Benefits Account Manager leads pre-renewal, renewal, and enrollment processes; supports clients with daily service needs; and provides information about current market conditions and regulatory changes. The role also requires timely and accurate documentation in agency management systems. A Texas General Lines Life & Health insurance license must be obtained within 60 days of employment and maintained throughout employment.
Requirements
- At least 2 years of employee benefits experience, including group medical, dental, vision, life, disability, and ancillary products.
- Well-versed in customer service.
- Excellent verbal and written communication skills.
- Proficiency with computer software applications such as Excel, Word, Outlook, Teams, and Adobe.
- Obtain a Texas General Lines Life & Health insurance license within 60 days of employment and maintain it throughout employment.
Nice To Haves
- Experience with self-funded plans.
- Experience with BenefitPoint and ImageRight.
- Bilingual in English and Spanish.
Responsibilities
- Serve benefits clients, including client companies and their employees.
- Lead pre-renewal, renewal, and enrollment processes.
- Serve as a resource to clients on daily service needs, current market conditions, and regulatory changes.
- Maintain timely and accurate documentation in agency management systems.
- Work collaboratively with the service team, consultants, and sales producers to deliver the agency’s client experience and service standards.
Benefits
- Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans.
- Generous paid time off.
- Paid parental leave.
- Wellbeing program designed to support work/life balance.
- Structured training, licensing support, and ongoing development opportunities.
- Collaborative culture, community impact through HUB Gives, and opportunities for career growth. Eligibility and program details may vary based on employment status, role, location, and applicable requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
