Benefit Advisor

TD SYNNEX • Reno, NV

5d • $30 - $34 • Hybrid

About The Position

The HYVE HR Advisor – Benefits & Leave Administration supports coworkers through life events and work transitions by managing day-to-day leave of absence casework, benefits education, accommodations, payroll impacts, and Workday processes. The role connects HYVE with Benefits, Payroll, HR, Absence Management, and Communications to provide timely, accurate support and help maintain compliance with federal, state, and company policies.

The position combines hands-on case management, process execution, and stakeholder partnership. It supports leave programs and return-to-work planning, administers related Workday transactions, resolves payroll issues, assists with accommodations, and responds to benefits inquiries. The role also supports new-hire benefits education, dependent verification, and annual Open Enrollment.

Requirements

• Experience in HR operations focused on benefits, leave of absence administration, or absence management.
• Working knowledge of FMLA, CFRA/state programs, ADA/FEHA, Paid Family Leave, Short-Term Disability, and return-to-work requirements.
• Hands-on experience with Workday or a similar HRIS, absence management portals, and case tracking.
• Strong attention to detail, documentation discipline, and follow-through across multiple concurrent cases.
• Excellent communication skills and ability to educate, influence, and coach managers and coworkers.
• Problem-solving mindset, high sense of ownership, confidentiality, and ethical judgment.
• Experience completing state leave documentation, such as California EDD forms, and coordinating with third-party administrators.
• Payroll coordination or reconciliation experience related to LOA transactions.

Nice To Haves

• Exposure to workers’ compensation leave coordination and fitness-for-duty processes.

Responsibilities

• Educate managers, HR partners, and coworkers on leave programs, including FMLA, non-FMLA, state leave programs, CFRA, Short-Term Disability, Paid Family Leave, and Paid Parental Leave.
• Guide coworkers on state claim filing responsibilities and explain how state benefit offsets affect company-provided disability and leave benefits.
• Complete and return California EDD and other state-required leave documentation.
• Coach managers on leave responsibilities, compliance requirements, and Workday processes.
• Monitor use of Personal Leaves and provide policy-aligned guidance.
• Oversee LOA cases to support timely claim filing, approvals, and return-to-work planning.
• Track future-dated leave events and ensure claims are initiated on time; follow up on claims not filed within required timelines.
• Monitor denied or pending claims and coordinate with coworkers and absence case managers through resolution.
• Track leave end dates, extensions, and revised return-to-work dates; issue fitness-for-duty reminders when applicable.
• Coordinate leave considerations for coworkers with workers’ compensation claims and contact coworkers ahead of return dates to confirm plans or support extensions.
• Process leave-related status changes from the absence management vendor and complete corresponding Workday transactions using daily or weekly reports.
• Confirm return-to-work status with managers and coworkers and update Workday accordingly.
• Identify and correct leave record discrepancies, process retroactive actions when necessary, and educate leaders on notification procedures.
• Manage Workday Cases assigned to the Benefits team for HYVE coworkers.
• Investigate and resolve LOA-related payroll issues, including overpayments, underpayments, and status-driven pay changes; partner with Payroll on accurate, timely transactions.
• Coordinate with the Absence Management Provider on claim corrections, escalations, and administrative issues, and engage legal counsel on complex cases as needed.
• Monitor leave-related accommodations and communicate status updates with managers and coworkers.
• Partner with HR and managers to evaluate reasonable accommodations under ADA/FEHA and similar laws; identify feasible duties or temporary work arrangements aligned with medical restrictions.
• Support compliant return-to-work transitions.
• Provide new-hire benefits education, including dependent verification assistance, and serve as the primary contact for HYVE benefit inquiries through the US Benefits mailbox.
• Support annual Open Enrollment and coworker education.
• Ensure HYVE receives and distributes TD SYNNEX benefit communications, enrollment materials, and plan updates.

Benefits

• Elective benefits tailored to the employee’s country and lifestyle.
• Formal leadership and professional development programs and on-demand courses.
• Programs supporting financial, physical, and mental well-being, including seminars, events, and the global Life Empowerment Assistance Program.
• Inclusive education and opportunities for peer-to-peer conversations and equitable growth and development.
• Onboarding program that connects new coworkers with the global organization within the first 30 days.
• Internal peer-led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed