Benefit Advisor

TD Synnex • Reno, NV

3d • Hybrid

About The Position

HYVE is seeking a detail-oriented, service-driven HR professional to support coworkers through life events and work transitions. The HYVE HR Advisor focused on Benefits and Leave Administration manages day-to-day leave-of-absence casework, benefits education, accommodations, payroll impacts, and Workday processes. The role connects HYVE with Benefits, Payroll, HR, Absence Management, and Communications to provide timely, accurate support and maintain compliance with federal, state, and company policies.

The position combines hands-on case management, process execution, and stakeholder partnership. It includes leave education and administration, tracking claims and return-to-work plans, processing HRIS transactions, resolving payroll issues, coordinating accommodations, and responding to benefit inquiries. The role also supports new-hire benefits education and annual Open Enrollment.

Travel is minimal. The schedule is standard business hours, with flexibility to meet case needs. The stated pay range is $30–$34 per hour; actual compensation depends on factors including location, experience, education, and skills, and is mutually agreed upon at offer.

Requirements

• Experience in HR operations focused on benefits, leave-of-absence administration, or absence management.
• Working knowledge of FMLA, CFRA and state programs, ADA/FEHA, Paid Family Leave, Short-Term Disability, and return-to-work requirements.
• Hands-on experience with Workday or a similar HRIS, absence management portals, and case tracking.
• Strong attention to detail, documentation discipline, and follow-through across multiple concurrent cases.
• Excellent communication skills and ability to educate, influence, and coach managers and coworkers.
• Problem-solving mindset, ownership, confidentiality, and ethical judgment.

Nice To Haves

• Experience completing state leave documentation, such as California EDD forms, and coordinating with third-party administrators.
• Payroll coordination or reconciliation experience related to leave transactions.
• Exposure to workers’ compensation leave coordination and fitness-for-duty processes.
• Experience with Workday, an Absence Management Provider portal, and a shared US Benefits mailbox; additional tools may be introduced as HYVE scales.

Responsibilities

• Educate managers, HR partners, and coworkers about FMLA, non-FMLA, state leave programs, CFRA, Short-Term Disability, Paid Family Leave, and Paid Parental Leave.
• Explain state claim-filing responsibilities and how state benefit offsets affect company-provided disability and leave benefits.
• Complete and return California EDD and other state-required leave documentation.
• Coach managers on leave responsibilities, compliance requirements, and Workday processes.
• Monitor Personal Leave use and provide guidance aligned with policy.
• Track leave cases to support timely claim filing, approvals, and return-to-work planning.
• Monitor future-dated leave events and follow up when coworkers have not filed claims within required timelines.
• Monitor denied or pending claims and coordinate with coworkers and absence case managers through resolution.
• Track leave end dates, extensions, and revised return-to-work dates; issue fitness-for-duty reminders when applicable.
• Coordinate leave considerations for coworkers with workers’ compensation claims and contact coworkers before return dates to confirm plans or discuss extensions.
• Process leave-related status changes from the absence management vendor and complete corresponding Workday transactions using daily or weekly reports.
• Confirm return-to-work status with managers and coworkers and update Workday.
• Identify and correct leave-data discrepancies, process retroactive actions when absences were not reported on time, and educate leaders on notification procedures.
• Manage Workday Cases assigned to the Benefits team for HYVE coworkers.
• Investigate and resolve leave-related payroll issues, including overpayments, underpayments, and status-driven pay changes.
• Partner with Payroll to support accurate, timely processing of leave transactions.
• Coordinate with the Absence Management Provider on claim corrections, escalations, and administrative issues; involve legal counsel on complex cases as needed.
• Monitor leave-related accommodations and communicate status updates to managers and coworkers.
• Partner with HR and managers to evaluate reasonable accommodations under ADA/FEHA and similar laws.
• Identify feasible duties or temporary work arrangements aligned with medical restrictions and support compliant return-to-work transitions.
• Provide new-hire benefits education, including dependent verification assistance.
• Serve as the primary contact for HYVE benefit inquiries through the US Benefits mailbox.
• Support annual Open Enrollment and related coworker education.
• Ensure HYVE receives and distributes TD SYNNEX benefit communications, enrollment materials, and plan updates.

Benefits

• Elective benefits tailored to the employee’s country and lifestyle.
• Formal leadership and professional development programs and on-demand courses.
• Well-being support through seminars, events, and a global Life Empowerment Assistance Program.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program to network with new coworkers within the first 30 days.
• Internal peer-led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed