Benefit Manager

S3 Sanitation Cleaning•Dallas, TX

About The Position

The Benefits Manager assists the HR Director in developing corporate benefits programs, policies, and procedures. The role helps ensure programs meet employee needs, comply with legal requirements, and are cost-effective. It supports strategy development and administers employee and retiree benefit programs for S3 and Supply Sanitation, including defined benefit plans, 401(k) retirement savings programs, deferred vested pensions, and group and supplemental life insurance. The position manages benefits administration for two companies, partners with the insurance broker on health plan design and contract analysis, oversees annual open enrollment, coordinates benefits communications and committee meetings, and helps ensure compliance with applicable requirements. It also administers the 401(k) plan, maintains benefit and HRIS data, coordinates FMLA paperwork, manages WOTC and unemployment claims, and handles reporting, employee verifications, file audits, and benefit inquiries. The role supports employee relations and advises operations management on personnel matters.

Requirements

  • Bachelor's degree in Business or a Human Resources-related field, or equivalent experience.
  • At least 5 years of experience in the Human Resources benefits field.
  • Experience with a variety of health, welfare, and retirement plans, including executive-level plans.
  • In-depth knowledge of benefit program compliance, including ERISA, FMLA, MMLA, SNLA, ADA, and workers' compensation laws and regulations.
  • Prior benefits administration experience.
  • Experience with HR information systems and Microsoft Office products.
  • Ability to assess work and prioritize effectively.
  • Strong organization, analytical skills, attention to detail, and ability to manage multiple priorities.
  • Ability to work cooperatively as a team member and communicate with staff at all levels, management, external vendors, and partners.
  • Ability to maintain strict confidentiality.
  • Effective analytical and presentation skills.

Nice To Haves

  • HR Benefits Certification, PHR, or another professional designation.
  • Knowledge of the Affordable Care Act.
  • Ability to speak Spanish.

Responsibilities

  • Assist the HR Director in developing corporate benefits programs, policies, and procedures.
  • Administer employee and retiree benefit programs, including defined benefit plans, 401(k) plans, deferred vested pensions, and group and supplemental life insurance.
  • Manage health, dental, vision, and supplemental benefit programs for two companies.
  • Partner with the insurance broker to analyze and develop health plan designs using claims costs, census data, insurance quotes, and contract negotiations.
  • Oversee annual benefits open enrollment for two companies and ensure employee education and communication about plan changes and rates.
  • Coordinate benefits-related communication and meetings involving plan committees, brokers, consultants, and carriers.
  • Review and analyze government mandates and coordinate or complete required ACA reporting.
  • Reconcile and allocate monthly insurance invoices and provide Accounts Payable with data for entry and payment.
  • Maintain the accuracy of benefits data in the Allpay system.
  • Administer the 401(k) plan, process deferral contributions and changes, prepare participant termination notices, and coordinate twice-yearly 401(k) open enrollment.
  • Maintain up-to-date benefits files, including enrollment and beneficiary documentation.
  • Prepare FMLA paperwork for employees and managers.
  • Manage the Workers Opportunity Tax Credit program.
  • Prepare weekly payroll files and run monthly reports.
  • Complete annual EEO-1 reporting and maintain required data in the HRIS.
  • Assist with onboarding for new site startups.
  • Manage unemployment claims for two companies and track wins and losses.
  • Support employee relations by collecting and analyzing information and recommending courses of action.
  • Work with operations management to provide guidance on personnel matters.
  • Audit employee personnel files and payroll records.
  • Complete employee verifications for government agencies and other organizations, including medical support notices, wage and insurance verifications, and benefit audits.
  • Handle benefit inquiries and complaints and work toward prompt, equitable, and courteous resolution.
  • Notify carriers of terminated employees to ensure COBRA notices are transmitted on time.
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