Benefit Administrator

Cushman & Wakefield • Saint Louis, MO

1d

About The Position

The Benefit Administrator provides advanced operational, administrative, and compliance support for nationally developed HR policies and programs under the direction of the Human Resources Leadership team. The role supports the company’s overall business plan and may take ownership of specific tasks or projects. It supports benefits and retirement plan administration for U.S. and Canadian employees, employee inquiries, reporting, compliance, payroll-related audits, communications, and employee data maintenance. The position also provides project management and task-tracking support and assists functional teams as needed.

Requirements

• Bachelor’s degree or above.
• Strong Microsoft Office skills, including advanced Excel skills.
• Ability to speak and write effectively in English.
• Organized, detail-oriented, and versatile.
• Demonstrated critical thinking.
• Effective interpersonal skills and problem-solving ability, with a high sense of urgency.
• Strong verbal and written communication skills.
• Excellent internal and external customer service record.
• Ability to work independently and demonstrate ownership of job tasks.
• Ability to meet the physical requirements of general office work, including extended sitting and computer use, occasional standing, and regular use of hands and fingers for writing and typing.

Nice To Haves

• At least 1 year of benefits administration or multifunctional HR experience, with demonstrated ability to handle sensitive employment information.
• Ability to speak and write effectively in Spanish.

Responsibilities

• Maintain direct ownership of assigned tasks and projects.
• Assist with resolution management for benefit claims under the direction of HR Leadership.
• Support the Benefits Director with day-to-day 401(k) plan administration, annual audits, compliance filings, communications development, and escalation support.
• Support retirement plan HelpHub inquiries for U.S. and Canadian employees.
• Help employees resolve routine issues and questions within existing practices and under HR Leadership’s direction.
• Create and edit ad hoc reports in HR software and provide accurate data to management when requested.
• Reconcile and code benefit invoices and submit them to Accounting.
• Track 401(k) contributions, filing errors, and corrections.
• Assist with communication, implementation, and administration of employee benefits and national HR programs for the U.S. and Canada.
• Test enrollment systems as needed.
• Assist in reviewing and auditing weekly payroll deduction and contribution files.
• Assist with Affordable Care Act compliance auditing and annual reporting.
• Create and edit written communications, reports, and other materials on a daily basis.
• Liaise with Payroll, Benefits, and Talent Management staff to enter and maintain current employee database information.
• Maintain confidential department records and office files according to internal company procedures.
• Provide support to functional teams as needed.
• Provide project management support and track tasks.

Benefits

• Eligible employees may enroll in benefits generally including health, vision, and dental insurance; flexible spending accounts; health savings accounts; retirement savings plans; life insurance; disability insurance; and paid and unpaid time away from work.
• Competitive pay, subject to eligibility factors and applicable agreements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level