Bench General manager

Luna Grill•Glendale, AZ
•$65,000 - $71,500

About The Position

The Bench General Manager is a high-impact restaurant leadership role supporting multiple Luna Grill locations in Arizona. The position rotates across restaurants, serves as Acting General Manager when needed, and partners with the District Manager to maintain operational excellence and execute strategic initiatives. The role is described as a development path toward General Manager, Area or District leadership, or a position at the Restaurant Support Center.

Requirements

  • At least 5 years of restaurant management experience.
  • Strong understanding of front-of-house and back-of-house operations.
  • Proven leadership and people-development skills.
  • Experience managing P&L, labor, and cost controls.
  • Ability to coach, hold people accountable, and inspire teams.
  • Detail-oriented, organized, and solution-focused.
  • Tech savvy, including familiarity with POS, KDS, Dayforce, and Microsoft Office.
  • Valid Food Manager Certification required.
  • Flexible schedule, including nights, weekends, and holidays.
  • Willingness and ability to travel between locations.

Nice To Haves

  • Bilingual in English and Spanish.

Responsibilities

  • Lead and oversee daily operations at assigned restaurant locations.
  • Serve as Acting General Manager when needed and support multiple restaurants.
  • Drive operational excellence in food quality, cleanliness, safety, and hospitality.
  • Lead, coach, and develop high-performing teams and future leaders.
  • Mentor AGMs, Shift Leaders, and Team Members to build a strong leadership pipeline.
  • Own opening, mid-shift, and closing procedures.
  • Make final decisions on escalated guest concerns, leading with hospitality.
  • Manage labor, food, and operating costs to achieve financial goals.
  • Analyze reports and trends to improve performance and profitability.
  • Partner with the District Manager to execute strategic and operational initiatives.
  • Foster a positive, inclusive, and accountability-driven culture.
  • Support local marketing and community engagement efforts.

Benefits

  • Competitive hourly rate with guaranteed overtime for a 50-hour workweek; compensation varies by region and market.
  • Quarterly bonuses.
  • Medical, dental, and vision insurance.
  • 401(k).
  • Paid time off, paid holidays, and sick leave.
  • Career advancement opportunities.
  • Employee referral bonuses.
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