Bench General manager

Luna Grill • Phoenix, AZ

3d

About The Position

Luna Grill is seeking a Bench General Manager to support multiple restaurant locations in Arizona. The role rotates across restaurants, provides leadership coverage, and supports operational excellence. The Bench General Manager may serve as Acting General Manager when needed and reports to a District Manager. It is described as a development opportunity intended to build experience for advancement into a General Manager, Area/District leadership, or Restaurant Support Center role.

The position involves leading daily restaurant operations, coaching and developing teams, mentoring future leaders, managing costs and financial performance, resolving escalated guest concerns, and partnering with the District Manager on strategic and operational initiatives. The role also supports local marketing and community engagement.

The position offers a competitive hourly rate with guaranteed overtime for a 50-hour workweek; compensation varies by region and market. Benefits listed include quarterly bonuses, medical, dental and vision insurance, a 401(k), paid time off, paid holidays, sick leave, career advancement opportunities, and employee referral bonuses.

Requirements

• At least 5 years of restaurant management experience.
• Strong understanding of front-of-house and back-of-house operations.
• Proven leadership and people-development skills.
• Experience managing profit and loss, labor, and cost controls.
• Ability to coach, hold people accountable, and inspire teams.
• Detail-oriented, organized, and solution-focused.
• Technology proficiency with POS, KDS, Dayforce, and Microsoft Office.
• Valid Food Manager Certification required.
• Flexible schedule, including nights, weekends, and holidays.
• Willingness and ability to travel between locations.

Nice To Haves

• Bilingual English/Spanish skills preferred.

Responsibilities

• Lead and oversee daily operations at assigned restaurant locations.
• Serve as Acting General Manager when needed and support multiple restaurants.
• Drive operational excellence in food quality, cleanliness, safety, and hospitality.
• Lead, coach, and develop high-performing teams and future leaders.
• Mentor Assistant General Managers, Shift Leaders, and Team Members to build a leadership pipeline.
• Own operational execution, including opening, mid-shift, and closing procedures.
• Make final decisions on escalated guest concerns, leading with hospitality.
• Manage labor, food, and operating costs to achieve financial goals.
• Analyze reports and trends to improve performance and profitability.
• Partner with the District Manager to execute strategic and operational initiatives.
• Foster a positive, inclusive, and accountability-driven culture.
• Support local marketing and community engagement efforts.
• Rotate across Arizona restaurants and travel between locations.

Benefits

• Competitive hourly rate with guaranteed overtime for a 50-hour workweek; compensation varies by region and market.
• Quarterly bonuses.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Paid time off.
• Paid holidays.
• Sick leave.
• Career advancement opportunities.
• Employee referral bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed