Bench Co-Manager

Northeast Grocery•Village of Endicott, NY
•$62,354 - $82,500

About The Position

The Bench Co-Manager helps ensure the store provides excellent customer service, product availability, and appropriate store conditions. The role assists the Store Manager with day-to-day operations across the store, including merchandising, human resources, and budgeting. The Co-Manager has direct responsibility for the Grocery and General Merchandise departments, whose managers report to this role, and assumes total store responsibility when the Store Manager is absent. The position oversees department performance and supports storewide goals for sales, profitability, payroll, operating expenses, staffing, training, sanitation, and shrink control. The role does not regularly supervise associates.

Requirements

  • Must be at least 18 years of age.
  • Satisfactory performance reviews.
  • Strong communication skills.
  • Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
  • High school diploma or equivalent.
  • At least 6 months of related experience.

Responsibilities

  • Provide fast, friendly, helpful, and efficient customer service.
  • Assume responsibility for the entire store in the Store Manager's absence.
  • Manage accountability for the Grocery and General Merchandise departments, including sales, gross profit, shrink, payroll, and CTO.
  • Assist the Store Manager with day-to-day management of all departments and store operations, including F.D.S., payroll, sales, profitability, merchandising, cash controls, other operating expenses, miscellaneous income, and human resources.
  • Ensure the CAI Process is used according to company guidelines; meet full-time and part-time staffing needs; and address associate retention and turnover issues.
  • Ensure corporate training programs are followed, including OSHA, Sexual Harassment, Basic Skills, Orientation, and Type 10 training.
  • Coordinate the W.O.T.C. process to maximize credit and monitor the Associate Evaluation process for all departments.
  • Ensure wage and hour policies and procedures are in place, and that associates follow dress code and personal appearance guidelines.
  • Oversee Staffing Clerks at locations where the position exists.
  • Achieve budgeted goals for wrap, total other operating lines, general liability expenses, engineering costs, repairs and replacement, and safety-related issues and expenses.
  • Ensure compliance with corporate policies, procedures, auditing requirements, and regulatory sanitation laws.
  • Ensure the Super Sample Program is in place and proper procedures are followed.
  • Control shrink by adhering to related policies and procedures.
  • Perform other related duties assigned by management and follow company policies and procedures.
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