Bench Assistant Manager
About The Position
As an Assistant Manager in a Wonder restaurant, you support the General Manager in day-to-day operations to ensure the restaurant operates smoothly and successfully. You work with the General Manager and other team members to foster a positive work environment, prioritize food and team member safety, and deliver exceptional customer service. This is a bench position requiring flexibility to work across multiple locations in a designated region and provide operational support until a home location is assigned. After successful completion of the Manager in Training (MIT) program, the Company assigns a temporary or permanent location based on business needs.
Requirements
- At least two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
- Demonstrated ability to effectively manage and develop teams of 15 or more members.
- Ability to lead and motivate a team in a fast-paced environment.
- Attention to detail and a strong drive for efficiency and accuracy.
- Professionalism and adherence to policies and procedures.
- Effective verbal and written communication skills.
- Strong team-player skills.
- At least 18 years of age and legally authorized to work in the United States.
- Ability to lift 50 pounds.
- Ability to stand for a full shift while working.
- Open availability, including nights and weekends.
- Food Manager Certificate as required by state, county, or local health departments.
Responsibilities
- Assist the General Manager in developing, engaging, inspiring, and motivating staff members.
- Recruit and train top talent for the restaurant.
- Help the General Manager achieve operational goals and budget targets.
- Communicate team achievements, priorities, protocols, and operational changes clearly and consistently.
- Manage the floor effectively by optimizing staff deployment for efficiency.
- Drive restaurant sales and service efficiency by resolving operational obstacles.
- Supervise inventory and food safety protocols, ensuring accuracy and adherence to shelf-life and product-dating guidelines.
- Continue training and development in kitchen and dining room operations to uphold standards and guidelines.
- Maintain adherence to food safety and security standards.
- Ensure all team members deliver excellent customer service.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 100% employer-paid life insurance
- 401(k) retirement plan
- Employer match for Health Savings Account (HSA)
- Learning and development opportunities
- Employee stock
- Employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
