Bench Assistant Manager
About The Position
The Assistant Manager in a Wonder restaurant supports the General Manager with day-to-day operations to ensure the smooth functioning and success of the restaurant. The role works closely with the General Manager and other team members to create a positive work environment, prioritize food and team member safety, and deliver exceptional customer service. Responsibilities span restaurant operations, staff development, sales and service efficiency, inventory, and food safety. This is a bench position requiring flexibility to work across multiple locations within a designated region. The employee provides operational support to various stores until a home location is assigned. After successfully completing the Manager in Training (MIT) program, the employee will be assigned a temporary or permanent location based on business needs. The home location will be within 40 miles of Chelmsford, Massachusetts, and will be determined upon assignment.
Requirements
- At least two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
- Demonstrated ability to effectively manage and develop teams of 15 or more members.
- Ability to lead and motivate a team in a fast-paced environment.
- Attention to detail and a strong drive for efficiency and accuracy.
- Professionalism and adherence to policies and procedures.
- Effective verbal and written communication skills.
- Strong team-player skills.
- At least 18 years of age and legally authorized to work in the United States.
- Ability to lift 50 pounds.
- Ability to stand for a full shift while working.
- Open availability, including nights and weekends.
- Food Manager Certificate as required by State, County, or Local Health Departments.
Responsibilities
- Assist the General Manager in developing, engaging, inspiring, and motivating staff members.
- Recruit and train top talent for the restaurant.
- Help the General Manager achieve operational goals and budget targets.
- Maintain clear and consistent communication about team achievements, priorities, protocols, and operational changes.
- Manage the floor effectively by optimizing staff deployment for maximum efficiency.
- Drive restaurant sales and service efficiency by resolving operational obstacles.
- Supervise inventory and food safety protocols to ensure accuracy and efficiency, including adherence to shelf-life and product-dating guidelines.
- Continue training and development in kitchen and dining room operations to uphold standards and guidelines.
- Maintain consistent adherence to food safety and security standards.
- Ensure all team members deliver excellent customer service.
Benefits
- Medical, dental, and vision insurance.
- 100% employer-paid life insurance.
- 401(k) retirement plan.
- Employer match for Health Savings Account (HSA).
- Learning and development opportunities to advance your career.
- Employee stock.
- Employee discount.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
