Bench Assistant Manager

Wonder•Lower Merion Township, PA
•$62,500 - $75,000•Onsite

About The Position

As the Assistant Manager in a Wonder restaurant, you support the General Manager in day-to-day operations to ensure the smooth functioning and success of the restaurant. You work closely with the General Manager and other team members to create a positive work environment, prioritize food and team member safety, and deliver exceptional customer service. This is a bench position requiring flexibility to work across multiple locations in a designated region, providing operational support until a home location is assigned. Upon successful completion of the Manager in Training (MIT) program, the Company assigns a temporary or permanent location based on business needs.

Requirements

  • At least two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
  • Demonstrated ability to manage and develop teams of 15 or more members.
  • Ability to lead and motivate a team in a fast-paced environment.
  • Attention to detail and a strong drive for efficiency and accuracy.
  • Professionalism and adherence to policies and procedures.
  • Effective verbal and written communication skills.
  • Strong team player.
  • Must be at least 18 years of age and legally authorized to work in the United States.
  • Must be able to lift 50 pounds.
  • Must be able to stand for a full shift while working.
  • Must have open availability, including nights and weekends.
  • Food Manager Certificate as required by State, County, or Local Health Departments.

Responsibilities

  • Assist the General Manager in developing, engaging, inspiring, and motivating staff members.
  • Recruit and train top talent for the restaurant.
  • Help the General Manager achieve operational goals and budget targets.
  • Communicate team achievements, priorities, protocols, and operational changes clearly and consistently.
  • Manage the floor effectively by optimizing staff deployment for efficiency.
  • Drive restaurant sales and service efficiency by resolving operational obstacles.
  • Supervise inventory and food safety protocols, emphasizing accuracy, efficiency, shelf life, and product dating guidelines.
  • Participate in ongoing training and development in kitchen and dining room operations to uphold standards and guidelines.
  • Maintain adherence to food safety and security standards.
  • Ensure all team members deliver excellent customer service.

Benefits

  • Medical, dental, and vision insurance.
  • 100% employer-paid life insurance.
  • 401(k) retirement plan.
  • Employer match for Health Savings Account (HSA).
  • Learning and development opportunities to advance your career.
  • Employee stock.
  • Employee discount.
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