Bellperson - The Beverly Hilton

Waldorf Astoria Kuwait•Beverly Hills, CA
•Onsite

About The Position

The Beverly Hilton is hiring a full-time Bellperson to join its Front Office Team. The role centers on delivering warm hospitality by assisting guests with luggage, helping them become familiar with their rooms and hotel amenities, and transporting them to designated destinations in property vehicles. Bellpersons also maintain bell carts and work areas in good condition. This is a union position requiring complete open availability. Shifts vary, may include overnight work, and require availability on weekdays, weekends, and holidays. Schedule and hours depend on seniority and business needs, may vary from week to week, and full-time hours are not guaranteed; hours may be minimal until seniority is established. The hotel cannot accommodate schedule restrictions. The position calls for a passion for hospitality and alignment with Hilton’s values: integrity, leadership, teamwork, ownership, and urgency. Hilton lists travel discounts, an employee stock purchase program, paid parental leave, caregiving and crisis support, mental health resources, paid time off, health and welfare benefits, and retirement plans. Benefit eligibility and availability are subject to location and plan terms.

Requirements

  • Complete open availability; schedule restrictions cannot be accommodated.
  • Availability to work weekdays, weekends, and holidays, including shifts that may be overnight.
  • Comfort with schedules and hours that may vary from week to week.
  • A passion for hospitality and alignment with Hilton’s values of integrity, leadership, teamwork, ownership, and urgency.

Responsibilities

  • Greet and escort arriving and departing guests.
  • Transport guests’ luggage and familiarize them with their rooms and amenities.
  • Retrieve, transport, organize, and store guest luggage according to hotel standards and procedures.
  • Operate property vehicles to transport guests to and from designated destinations.
  • Keep bell carts and work areas clean and in good working order.

Benefits

  • 110 nights of discounted travel through the Go Hilton travel program, with room rates as low as $40 per night.
  • Employee stock purchase program with a 15% discount on Hilton shares.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health and welfare benefits, including health plans, dental coverage, and vision coverage.
  • Retirement plans.
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