Bell Attendant

Pyramid Global Hospitality • Stevenson, WA

8d

About The Position

The Bell Attendant welcomes guests to Skamania Lodge, helps them arrive and check in, escorts them and their luggage to their rooms, and introduces them to the resort’s amenities. The role works with other attendants to create personalized guest experiences, supports the lobby attendant by keeping the entrance clean and organized, and provides engaging, exceptional service to guests and employees.

Requirements

• Valid driver's license.
• Ability to work a full shift standing and travel between the valet lot and different areas of the hotel.
• Availability to work various shifts, including weekends and holidays.
• Ability to solve problems and work in a team environment.
• Outgoing and engaging personality.
• Excellent verbal communication skills.
• Ability to work in a fast-paced setting.
• Strong desire to make an impact on other people.

Nice To Haves

• One year of experience in a customer service role with high guest interaction is preferred.

Responsibilities

• Welcome each guest to the hotel or resort.
• Open vehicle doors for guests arriving by motor vehicle.
• Escort and orient guests to the front desk for check-in.
• Escort checked-in guests and their luggage to their rooms.
• Explain the hotel’s amenities and share useful information about the property.
• Work with other attendants to provide personalized guest experiences and open doors for guests.
• Assist the lobby attendant in keeping the entrance area clean and organized.
• Provide engaging, sincere customer service and help guests discover their experience at the resort.
• Make a positive difference in interactions with guests and employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed