Behavioral Technician, Child Crisis

Monarch • Charlotte, NC

5d

About The Position

The Behavioral Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services in a therapeutic environment. The role supports the safety, rights, confidentiality, comfort, dignity, and recovery of individuals receiving services in a crisis stabilization unit. The technician works with clients, families, and other team members, using person-centered practices and treatment plans developed by nursing staff and/or a substance abuse specialist.

The position is scheduled for 37.5 hours per week on a two-week rotation: Week 1, Monday, Tuesday, and Thursday from 7 a.m. to 7 p.m.; Week 2, Monday, Tuesday, and Saturday from 7 a.m. to 7 p.m. The listed minimum pay is $17.25. The role requires a high school diploma and a valid U.S. driver’s license, and includes driving and travel as required.

Monarch Healthcare describes its total rewards package as competitive and flexible. Eligible employees may have access to benefits and perks that can include health coverage, retirement plans, and professional development support; specific offerings depend on role, employment type, and location. Monarch serves communities in North Carolina and Rhode Island and describes a positive, encouraging work environment with opportunities for professional growth and promotion from within.

Requirements

• High school diploma.
• Valid U.S. driver’s license.
• Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as one year, but is explicitly marked not required.

Responsibilities

• Provide care in a manner that protects safety, rights, confidentiality, comfort, dignity, and a therapeutic environment.
• Carry out unit functions that support effectiveness and safety, including crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and submit appropriate requisitions.
• Support an environment conducive to recovery in accordance with program philosophy and best practices.
• Respect individuals’ choices within available parameters and make every effort to follow their crisis plans.
• Work with clients, families, and team members to maintain a safe, supportive, recovery-oriented, person-centered crisis stabilization environment.
• Coordinate and/or implement skilled activities involving care, treatment, and training on the crisis unit.
• Support personal hygiene, activities of daily living, and proper nutrition.
• Assist with self-help skills as needed and keep the supervisor informed about individuals’ conditions.
• Prepare written reports as necessary, such as vital signs, census, and incident reports.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for admissions, discharges, and transfers.
• Observe and report changes in physical or mental condition to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with group educational sessions and activities under supervision, as assigned.
• Attend and participate in required meetings and training, and maintain required agency, state, and federal training certifications.
• Comply with agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist in crisis situations.
• Perform other relevant responsibilities assigned by the supervisor.
• Drive and travel as required.

Benefits

• Eligible employees may have access to comprehensive health coverage, retirement plans, and professional development support; specific offerings are tailored to role, employment type, and location.
• The company describes opportunities for professional growth and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED