Behavioral Technician, Child Crisis

MONARCH • Concord, NC

12d • $17

About The Position

The Behavioral Health Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services in a therapeutic environment. The role supports safety, client rights, confidentiality, comfort, dignity, recovery, and person-centered care in the crisis stabilization unit. The technician works with clients, families, and team members and carries out assigned care, treatment, training, crisis intervention, observation, and documentation activities under the direction of professional staff and supervisors. The role also requires driving and travel as needed.

Requirements

• High school diploma.
• Valid U.S. driver’s license.
• Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required.

Responsibilities

• Provide care that ensures safety, client rights, confidentiality, comfort, dignity, and a therapeutic environment.
• Support unit effectiveness and safety through crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and submit appropriate requisitions.
• Promote an environment conducive to recovery consistent with program philosophy and best practices.
• Respect individuals’ choices within available parameters and make every effort to follow their crisis plans.
• Work with clients, families, and team members to provide a safe, supportive, recovery-oriented, person-centered crisis stabilization environment.
• Coordinate and/or implement skilled activities involving care, treatment, and training on the crisis unit.
• Support personal hygiene, activities of daily living, and proper nutrition; provide self-help assistance as needed and keep the supervisor informed of individuals’ conditions.
• Prepare written reports, such as vital-sign, census, and incident reports.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for admission, discharge, and transfer.
• Observe and report changes in physical or mental conditions to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with group educational sessions and activities as assigned and under supervision.
• Attend and participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Comply with agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist during crisis situations.
• Complete other relevant responsibilities as assigned by the supervisor.
• Drive and travel as required.

Benefits

• Eligible employees may have access to customizable benefits and perks, which may include comprehensive health coverage, retirement plans, and professional development support.
• The company describes its benefits package as comprehensive and competitive and says it supports full-time and part-time team members and their families.
• The company promotes professional growth and development and promoting from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED