Behavioral Technician, Child Crisis

Monarch • Concord, NC

1d

About The Position

The Behavioral Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services in a therapeutic environment. The position supports safety, client rights, confidentiality, comfort, dignity, recovery, and person-centered care in a crisis stabilization unit. The technician works with clients, families, and team members; carries out assigned care and treatment activities; observes and reports changes in clients’ physical or mental condition; and follows treatment plans and applicable agency, state, and federal requirements. The role requires driving and travel as needed.

The schedule is 37.5 hours per week on alternating weeks: Week 1, Wednesday, Saturday, and Sunday from 7 p.m. to 7 a.m.; Week 2, Monday, Tuesday, and Friday from 7 p.m. to 7 a.m. The listed minimum pay is $17.25. A high school diploma and a valid U.S. driver’s license are required. One year of experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required.

Monarch describes its total rewards package as flexible and customizable, with benefits for eligible employees that may include health coverage, retirement plans, professional development support, and other perks. Specific offerings depend on the role, employment type, and location.

Requirements

• High school diploma.
• Valid U.S. driver’s license.
• Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required; one year is specified.

Responsibilities

• Provide care in a manner that ensures safety, client rights, confidentiality, comfort, dignity, and a therapeutic environment.
• Carry out unit functions that contribute to effectiveness and safety, including crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and make appropriate requisitions.
• Maintain an environment conducive to recovery consistent with program philosophy and best practices.
• Respect clients’ choices within available parameters and make every effort to follow their crisis plans.
• Work with clients, families, and team members to support a safe and supportive crisis stabilization environment consistent with recovery concepts and person-centered planning.
• Coordinate and/or implement skilled activities involving client care, treatment, and training on the crisis unit.
• Support clients in maintaining personal hygiene, completing activities of daily living, and receiving proper nutrition.
• Assist with self-help skills as needed and keep the supervisor informed about clients’ conditions.
• Prepare written reports as necessary, such as vital-sign, census, and incident reports.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise clients in activities of daily living and encourage independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for client admission, discharge, and transfer.
• Observe clients for changes in physical and mental condition and report changes to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with group educational sessions and/or activities as assigned and under supervision.
• Attend and actively participate in required meetings and training; maintain required agency, state, and federal certifications.
• Follow agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist during crisis situations.
• Complete other relevant responsibilities assigned by the supervisor.
• Drive and travel as required.

Benefits

• Eligible employees may have access to comprehensive health coverage, retirement plans, professional development support, and other customizable benefits and perks; offerings vary by role, employment type, and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED