Behavioral Technician, Child Crisis

MONARCH • Concord, NC

1d

About The Position

The Behavioral Health Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services, supporting children in a therapeutic environment. The role helps maintain a safe, supportive, recovery-oriented crisis stabilization unit and provides care consistent with person-centered planning and applicable program practices.

The technician supports clients’ safety, rights, confidentiality, comfort, dignity, and therapeutic environment. Duties include crisis intervention, observation, taking vital signs, assisting with daily living needs and nutrition, supporting activities and educational sessions, documenting relevant information, and communicating clients’ conditions to professional staff. The role also includes maintaining supplies, following treatment plans and agency requirements, participating in meetings and training, and driving or traveling as required.

Requirements

• High school diploma.
• Valid United States driver’s license.
• Ability to work the stated alternating schedule: Week 1 Wednesday, Saturday, and Sunday, 7 a.m.–7 p.m.; Week 2 Monday, Tuesday, and Friday, 7 a.m.–7 p.m.
• Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required.

Responsibilities

• Provide care that ensures clients’ safety, rights, confidentiality, comfort, dignity, and a therapeutic environment.
• Perform unit functions including crisis intervention, taking vital signs, and observing clients.
• Maintain inventory supplies and make appropriate requisitions.
• Help maintain an environment conducive to recovery consistent with the program’s philosophy and best practices.
• Respect clients’ choices within available parameters and make every effort to follow their crisis plans.
• Work with clients, families, and team members to maintain a safe and supportive crisis stabilization environment consistent with recovery concepts and person-centered planning.
• Coordinate or implement skilled activities involving clients’ care, treatment, and training on the crisis unit.
• Support clients in maintaining personal hygiene, performing activities of daily living, and receiving proper nutrition.
• Assist with self-help skills as necessary and keep the supervisor informed about clients’ conditions.
• Prepare written reports as needed, including vital-sign, census, and incident reports.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise clients in activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for client admission, discharge, and transfer.
• Observe clients for changes in physical or mental condition and report changes to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with group educational sessions or activities under supervision, as assigned.
• Attend and actively participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Comply with agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist during crisis situations.
• Complete other relevant responsibilities assigned by the supervisor.
• Drive and travel as required.

Benefits

• Eligible employees may have access to comprehensive health coverage, retirement plans, professional development support, and other customizable benefits and perks.
• The company describes its benefits package as supporting full-time and part-time team members and their families.
• Opportunities for professional growth and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED