Behavioral Technician, Child Crisis

MONARCH • Charlotte, NC

1d • $17

About The Position

The Behavioral Health Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services, supporting children in a therapeutic environment. The role helps maintain a safe, supportive, recovery-oriented setting and contributes to the care, treatment, and training of individuals receiving services on the crisis unit.

The technician supports individuals’ rights, choices, dignity, confidentiality, comfort, and person-centered crisis plans. Responsibilities include assisting with daily living needs and hygiene, observing and reporting changes in physical or mental condition, documenting care and related information, supporting crisis interventions and educational activities, and following treatment plans and applicable policies and procedures. The role also requires driving and travel as needed.

The position is scheduled for 37.5 hours per week. The schedule alternates: Week 1 is Monday, Tuesday, and Thursday from 7 a.m. to 7 p.m.; Week 2 is Monday, Tuesday, and Saturday from 7 a.m. to 7 p.m. The posted minimum pay is $17.25. A high school diploma and valid U.S. driver’s license are required. One year of experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required.

Monarch Healthcare describes a positive and encouraging work environment with opportunities for professional growth and promotion from within. The company offers a flexible total rewards package; eligible employees may have access to health coverage, retirement plans, professional development support, and other benefits. Specific offerings depend on role, employment type, and location and are discussed during the interview process.

Requirements

• High school diploma.
• Valid U.S. driver’s license.
• Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required; one year is referenced.

Responsibilities

• Provide care in a manner that protects safety, rights, confidentiality, comfort, dignity, and a therapeutic environment.
• Carry out unit functions that support effectiveness and safety, including crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and make appropriate requisitions.
• Maintain an environment conducive to recovery consistent with program philosophy and best practices.
• Respect individuals’ choices within available parameters and make every effort to follow their crisis plans.
• Work with clients, families, and team members to support a safe, supportive crisis stabilization environment consistent with recovery concepts and person-centered planning.
• Coordinate and/or implement skilled activities involving care, treatment, and training on the crisis unit.
• Support personal hygiene, activities of daily living, and proper nutrition.
• Assist with self-help skills as needed and keep the supervisor informed about individuals’ conditions.
• Prepare written reports, such as vital signs, census reports, and incident reports.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for admissions, discharges, and transfers.
• Observe and report changes in individuals’ physical and mental conditions to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with group educational sessions and activities as assigned and under supervision.
• Attend and participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Comply with agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist during crisis situations.
• Complete other relevant responsibilities as assigned by the supervisor.
• Drive and travel as required.

Benefits

• Eligible employees may have access to comprehensive health coverage, retirement plans, professional development support, and other customizable benefits and perks; specific offerings vary by role, employment type, and location.
• The company describes opportunities for professional growth and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED