Behavioral Technician, Child Crisis

Monarch • Concord, NC

10d

About The Position

The Behavioral Health Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services in a therapeutic environment. The role supports safety, client rights, confidentiality, comfort, dignity, and recovery-oriented care for children receiving crisis services. The position requires a valid U.S. driver’s license and a high school diploma. Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required. The schedule is 37.5 hours per week, with alternating overnight schedules: Week 1 is Monday, Thursday, and Friday from 7 p.m. to 7 a.m.; Week 2 is Monday, Thursday, and Saturday from 7 p.m. to 7 a.m. The minimum pay range is $17.25. Eligible employees may have access to customizable benefits and perks, with specific offerings depending on role, employment type, and location.

Requirements

• High school diploma required.
• Valid U.S. driver’s license.
• Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder: one year listed, but not required.
• Ability to drive and travel as required.
• Maintain certifications in all agency, state, and federal training requirements.

Responsibilities

• Provide care in a manner that ensures safety, client rights, confidentiality, comfort, dignity, and a therapeutic environment.
• Support unit effectiveness and safety through crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and make appropriate requisitions.
• Maintain an environment conducive to recovery consistent with program philosophy and best practices.
• Respect individuals’ choices within available parameters and make every effort to follow their crisis plans.
• Work with clients, families, and team members to provide a safe, supportive environment consistent with recovery concepts and person-centered planning.
• Coordinate or implement skilled activities involving care, treatment, and training on the crisis unit.
• Support personal hygiene, activities of daily living, and proper nutrition.
• Assist with self-help skills as necessary and keep the supervisor informed of individuals’ conditions.
• Prepare written reports, including vital signs, census reports, and incident reports, as needed.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for admissions, discharges, and transfers.
• Observe changes in physical and mental conditions and report them to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with group educational sessions and activities under supervision, as assigned.
• Attend and actively participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Comply with agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist in crisis situations.
• Complete other relevant responsibilities assigned by the supervisor.
• Drive and travel as required.

Benefits

• Eligible employees may have access to customizable benefits and perks, which may include comprehensive health coverage, retirement plans, and professional development support.
• The company describes its benefits package as supporting full-time and part-time team members and their families.
• The company offers opportunities for professional growth and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED