Behavioral Technician, Child Crisis

Monarch • Charlotte, NC

1d

About The Position

The Behavioral Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services in a therapeutic environment. The role supports safety, client rights, confidentiality, comfort, dignity, recovery, and person-centered care in a crisis stabilization unit. The technician carries out unit functions such as crisis intervention, vital-sign checks, observation, documentation, and support for activities of daily living. The position also involves working with clients, families, and team members; following treatment plans and crisis plans; participating in training and meetings; and driving or traveling as required.

The position is scheduled for 37.5 hours per week. The schedule alternates: Week 1 is Wednesday, Thursday, and Friday from 7 a.m. to 7 p.m.; Week 2 is Wednesday, Thursday, and Saturday from 7 a.m. to 7 p.m. The listed minimum pay is $17.25. A high school diploma and a valid U.S. driver’s license are required. Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as one year but is not required.

Requirements

• High school diploma.
• Valid U.S. driver’s license.
• Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder: one year listed, but not required.

Responsibilities

• Provide care that promotes safety, client rights, confidentiality, comfort, dignity, and a therapeutic environment.
• Carry out unit functions that support effectiveness and safety, including crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and make appropriate requisitions.
• Support an environment conducive to recovery in accordance with the program’s philosophy and best practices.
• Respect individuals’ choices within available parameters and make every effort to follow their crisis plans.
• Work with clients, families, and team members to maintain a safe and supportive crisis stabilization environment consistent with recovery concepts and person-centered planning.
• Coordinate and/or implement skilled activities involving care, treatment, and training on the crisis unit.
• Support personal hygiene, activities of daily living, and proper nutrition.
• Assist with self-help skills as needed and keep the supervisor informed about individuals’ conditions.
• Prepare written reports, such as vital-sign, census, and incident reports, as needed.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for admissions, discharges, and transfers.
• Observe changes in physical and mental conditions and report them to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with group educational sessions and/or activities under supervision.
• Attend and actively participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Follow agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist in crisis situations.
• Complete other relevant duties assigned by the supervisor.
• Drive and travel as required.

Benefits

• Competitive and flexible total rewards package for eligible employees, which may include comprehensive health coverage, retirement plans, and professional development support.
• Comprehensive, competitive benefits package supporting full-time and part-time team members and their families.
• Opportunities for professional growth and development, including promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED