Behavioral Technician, Child Crisis

MONARCH • Concord, NC

18h

About The Position

The Behavioral Health Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services, supporting children in a therapeutic environment. The role helps maintain a safe, supportive, recovery-oriented setting and carries out assigned care, treatment, and training activities in coordination with professional staff and families.

The position is scheduled for 37.5 hours per week on a two-week rotating schedule: Week 1, Monday, Tuesday, and Sunday from 7:00 a.m. to 7:00 p.m.; Week 2, Tuesday, Wednesday, and Saturday from 7:00 a.m. to 7:00 p.m. The stated minimum pay is $17.25. A high school diploma and a valid U.S. driver’s license are required. One year of experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required.

Monarch describes its total rewards package as competitive and flexible. Eligible employees may have access to customizable benefits and perks, which may include health coverage, retirement plans, and professional development support. Specific offerings depend on the role, employment type, and location.

Requirements

• High school diploma.
• Valid U.S. driver’s license.

Nice To Haves

• One year of experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required.

Responsibilities

• Provide care in a manner that supports safety, client rights, confidentiality, comfort, dignity, and a therapeutic environment.
• Carry out unit functions that support effectiveness and safety, including crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and make appropriate requisitions.
• Maintain an environment conducive to recovery, consistent with program philosophy and best practice.
• Respect individuals’ choices within available parameters and make every effort to follow their crisis plans.
• Work with clients, families, and team members to support a safe and supportive crisis stabilization unit consistent with recovery concepts and person-centered planning.
• Coordinate or implement skilled-level activities involving care, treatment, and training on the crisis unit.
• Support personal hygiene, activities of daily living, and proper nutrition.
• Assist with self-help skills as needed and keep the supervisor informed about individuals’ conditions.
• Prepare written reports as necessary, including vital signs, census reports, and incident reports.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for admissions, discharges, and transfers.
• Observe individuals for changes in physical or mental condition and report changes to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with group educational sessions and activities as assigned and under supervision.
• Attend and actively participate in required meetings and training, and maintain certifications required by the agency and applicable state and federal requirements.
• Comply with agency policies and procedures and relevant state and federal statutes and regulations.
• Know emergency procedures and assist in crisis situations.
• Complete other relevant responsibilities assigned by the supervisor.
• Drive and travel as required.

Benefits

• Competitive and flexible total rewards package for eligible employees.
• Customizable benefits and perks may include comprehensive health coverage, retirement plans, and professional development support.
• Benefits package supports full-time and part-time team members and their families.
• Promotes internal advancement and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED