Behavioral Technician, Child Crisis

MONARCH • Concord, NC

18d • $17

About The Position

The Behavioral Health Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services, supporting children in a therapeutic environment. The role helps maintain safety, client rights, confidentiality, comfort, dignity, and a recovery-oriented setting. The technician supports crisis stabilization through observation, crisis intervention, vital signs, daily living assistance, treatment-plan implementation, and communication with professional staff. The role also involves documentation, unit operations, group activities, training, and required travel.

Requirements

• High school diploma.
• Valid U.S. driver's license.
• Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required.

Responsibilities

• Provide care that ensures safety, client rights, confidentiality, comfort, dignity, and a therapeutic environment.
• Support unit effectiveness and safety through crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and submit appropriate requisitions.
• Maintain an environment conducive to recovery and consistent with applicable service philosophy and best practices.
• Respect individuals’ choices within available parameters and make every effort to follow their crisis plans.
• Work with clients, families, and team members to provide a safe, supportive environment consistent with recovery concepts and person-centered planning.
• Coordinate or implement skilled activities involving care, treatment, and training on the crisis unit.
• Support personal hygiene, activities of daily living, and proper nutrition.
• Assist with self-help skills and keep the supervisor informed about individuals’ conditions.
• Prepare written reports, including vital signs, census reports, and incident reports, as necessary.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for admissions, discharges, and transfers.
• Observe and report changes in physical or mental conditions to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with assigned group educational sessions or activities under supervision.
• Attend and participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Comply with agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist during crisis situations.
• Complete other relevant responsibilities assigned by the supervisor.
• Drive and travel as required.

Benefits

• Competitive and flexible total rewards package.
• Eligible employees may have access to comprehensive health coverage.
• Eligible employees may have access to retirement plans.
• Eligible employees may have access to professional development support.
• Customizable benefits and perks tailored to role, employment type, and location.
• Benefits package supports full-time and part-time team members and their families.
• Opportunities for professional growth and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED