Behavioral Technician, Child Crisis

MONARCH • Concord, NC

5d • $17

About The Position

The Behavioral Health Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services, supporting children in a therapeutic environment. The role helps maintain a safe, supportive, recovery-oriented and person-centered crisis stabilization unit. The technician works with clients, families, and team members, following treatment plans developed by nursing staff and/or a substance abuse specialist, and keeps professional staff informed about clients’ conditions.

The position is scheduled for 37.5 hours per week. The alternating schedule is Tuesday, Wednesday, and Saturday from 7 a.m. to 7 p.m. in Week 1, and Tuesday, Thursday, and Friday from 7 a.m. to 7 p.m. in Week 2. Driving and travel are required as needed. The minimum pay range is $17.25 per hour. A high school diploma and a valid U.S. driver’s license are required. One year of experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required.

Monarch describes its rewards package as customizable and potentially including health coverage, retirement plans, and professional development support, with specific offerings tailored to the role, employment type, and location. The organization also describes opportunities for professional growth and promotion from within.

Requirements

• High school diploma.
• Valid U.S. driver’s license.
• Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as one year, but is not required.
• Maintain certification in all agency, state, and federal training requirements.

Responsibilities

• Provide care in a manner that ensures safety, client rights, confidentiality, comfort, dignity, and a therapeutic environment.
• Carry out functions that contribute to unit effectiveness and safety, including crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and make appropriate requisitions.
• Maintain an environment conducive to recovery consistent with program philosophy and best practices.
• Respect individuals’ rights to make choices within available parameters and make every effort to follow their crisis plans.
• Work with clients, families, and team members to provide a safe and supportive environment consistent with recovery concepts and person-centered planning.
• Coordinate and/or implement skilled activities involving care, treatment, and training on the crisis unit.
• Support appropriate personal hygiene, activities of daily living, and proper nutrition.
• Assist with self-help skills as needed and keep the supervisor informed about individuals’ conditions.
• Prepare written reports as needed, such as vital-sign, census, and incident reports.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for admission, discharge, and transfer.
• Observe changes in physical and mental conditions and report them to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with group educational sessions and/or activities under supervision.
• Attend and actively participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Comply with agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist in crisis situations.
• Perform other relevant responsibilities as assigned by the supervisor.
• Drive and travel as required.

Benefits

• Customizable benefits and perks may include comprehensive health coverage, retirement plans, and professional development support; specific offerings depend on role, employment type, and location.
• The organization describes opportunities for professional growth and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED