Behavioral Technician, Child Crisis

MONARCH • Concord, NC

1d

About The Position

The Behavioral Health Technician, Child Crisis provides care to individuals and families receiving services through Monarch’s Crisis & Urgent Care Services, supporting children in a therapeutic environment. The role helps maintain safety, dignity, confidentiality, and a supportive environment while assisting with crisis stabilization, daily living needs, treatment activities, observation, and documentation. The position requires driving and travel as needed.

The schedule is 37.5 hours per week, with alternating weeks: Week 1, Wednesday, Friday, and Sunday, 7 a.m.–7 p.m.; Week 2, Tuesday, Thursday, and Saturday, 7 a.m.–7 p.m. The listed minimum pay is $17.25. A high school diploma and a valid U.S. driver’s license are required. One year of experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as not required.

Requirements

• High school diploma.
• Valid U.S. driver’s license.
• Experience working with children or adolescents with a mental health diagnosis and/or substance use disorder is listed as one year, but is not required.

Responsibilities

• Provide care that ensures the safety, rights, confidentiality, comfort, and dignity of individuals receiving services and supports a therapeutic environment.
• Perform functions that contribute to unit effectiveness and safety, including crisis intervention, taking vital signs, and observing individuals receiving services.
• Maintain inventory supplies and submit appropriate requisitions.
• Maintain an environment conducive to recovery consistent with program philosophy and best practices.
• Respect individuals’ choices within available parameters and make every effort to follow their crisis plans.
• Work with clients, families, and team members to provide a safe and supportive crisis stabilization environment consistent with recovery concepts and person-centered planning.
• Coordinate and/or implement skilled-level activities involving care, treatment, and training on the crisis unit.
• Support personal hygiene, activities of daily living, and proper nutrition.
• Assist with self-help skills as needed and keep the supervisor informed of individuals’ conditions.
• Prepare written reports as needed, including vital-sign, census, and incident reports.
• Use treatment plans developed by nursing staff and/or the substance abuse specialist.
• Supervise activities of daily living while encouraging independence and personal responsibility.
• Enforce behavioral limits using established policies, procedures, and rules.
• Secure and relay information used by professionals for admissions, discharges, and transfers.
• Observe individuals for changes in physical or mental condition and report changes to professional staff.
• Monitor and document food intake during meals and snacks.
• Assist with group educational sessions and/or activities under supervision.
• Attend and actively participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Follow agency policies and procedures and applicable state and federal statutes and regulations.
• Know emergency procedures and assist during crisis situations.
• Complete other relevant responsibilities assigned by the supervisor.
• Drive and travel as required.

Benefits

• Competitive and flexible total rewards package.
• Eligible employees may have access to comprehensive health coverage, retirement plans, professional development support, and other customizable benefits and perks.
• Comprehensive, competitive benefits package supporting full-time and part-time team members and their families.
• Opportunities for professional growth and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED