Behavioral Health Therapist Associate - Behavioral Health Urgent Care, Non-Exempt

MONARCH • Concord, NC

1d

About The Position

The Behavioral Health Therapist Associate provides clinical assessments for people of all ages who come to Behavioral Health Urgent Care (BHUC) with psychological and/or substance use difficulties. The therapist determines the level of behavioral health and substance use services needed and provides crisis assessment, stabilization, intervention, and service coordination to de-escalate crises and support the lowest level of care that promotes safety.

The role helps maintain a therapeutic and safe environment, supports appropriate connections to additional services and community resources, and participates in team meetings and discharge planning. The therapist also supports staff education, maintains compliant medical records, contributes to quality improvement, and maintains required licensure and training. The position includes travel to community locations and agencies as assigned, along with other duties requested by a supervisor.

Requirements

• Master’s degree in Human Services.
• One of the following associate credentials: Licensed Clinical Social Worker Associate (LCSW-A), Licensed Clinical Mental Health Counselor Associate (LCMHC-A), or Licensed Marriage and Family Therapist Associate (LMFT-A).
• One year of experience providing crisis response in a crisis management setting or service.
• Counseling/therapy experience is not required.

Responsibilities

• Maintain a therapeutic and safe environment while individuals receive services, and help facilitate appropriate linkage and transition to additional services or the community upon discharge.
• Participate in team meetings and discharge planning for individuals served by Behavioral Health Urgent Care.
• Support non-licensed staff through in-service training and education on mental health and substance abuse.
• Interview individuals and/or families to identify presenting problems, assess mental status and dangerousness, gather psychosocial history, assign diagnoses, and help determine appropriate interventions.
• Assess psychiatric crises and provide crisis intervention in collaboration with other BHUC staff.
• Maintain medical records in compliance with state, federal, and agency guidelines.
• Refer individuals and families to appropriate outside agencies and community resources for psychosocial needs after discharge, sharing information in accordance with confidentiality standards.
• Provide crisis assessments, stabilization, and service coordination to de-escalate crisis and potential crisis situations while promoting the lowest safe level of care.
• Maintain licensure as required and attend educational trainings and seminars to stay current on best practices.
• Maintain positive working relationships with individuals, families, staff, monitoring and licensing agencies, organizations, funding resources, and other human service agencies.
• Participate in the agency’s continuous quality improvement activities.
• Provide clinical consultation to other Monarch professionals as requested or required, supporting professional development and discussion of difficult client situations.
• Drive or travel to community locations, agencies, and other outreach destinations as assigned.
• Attend and actively participate in required meetings and training, and maintain required agency, state, and federal certifications.
• Comply with agency policies and procedures and applicable state and federal statutes and regulations.
• Know and follow emergency procedures and assist in crisis situations.
• Follow service definition guidelines for services provided.
• Complete other relevant responsibilities assigned by the supervisor.

Benefits

• Eligible employees may have access to customizable benefits and perks, potentially including comprehensive health coverage, retirement plans, and professional development support.
• The benefits package is described as supporting full-time and part-time team members and their families.

What This Job Offers

• Career Level: Entry Level