Behavioral Health Technician - Days

ADDICTION AND MENTAL HEALTH SERVICES • Louisville, TN

1d

About The Position

The Behavioral Health Technician provides direct care and assistance to individuals experiencing mental health challenges under the supervision of clinical staff. The role supports implementation of treatment plans, clinical assessments, and patient safety and well-being in behavioral health settings. It includes crisis intervention and management, de-escalation, and immediate support during emotional or behavioral distress. The technician maintains accurate clinical documentation to support continuity of care and discharge planning and collaborates with multidisciplinary teams to foster a therapeutic environment and improve patient outcomes.

The position is full-time and works days, 7 a.m. to 7 p.m. Candidates need a high school diploma or equivalent and experience in a mental health or behavioral health setting, including direct patient care. A Behavioral Health Technician training program or relevant certification is preferred. An associate degree or higher, Crisis Intervention or Mental Health First Aid certification, experience supporting pediatric or adolescent patients with Severe Emotional Disturbance (SED), and familiarity with electronic health record systems are also preferred.

Requirements

• High school diploma or equivalent.
• Experience in a mental health or behavioral health setting, including direct patient care.
• Knowledge of clinical documentation standards and ability to maintain accurate records.
• Basic understanding of crisis management and intervention techniques.
• Ability to work effectively as part of a multidisciplinary team.

Nice To Haves

• Completion of a Behavioral Health Technician training program or relevant certification.
• Associate degree or higher in psychology, social work, or a related field.
• Certification in Crisis Intervention or Mental Health First Aid.
• Experience working with pediatric or adolescent populations with Severe Emotional Disturbance (SED).
• Familiarity with electronic health record (EHR) systems.
• Strong communication and interpersonal skills tailored to diverse patient populations.

Responsibilities

• Assist with clinical assessments and monitor patient behavior to inform treatment plans.
• Provide direct patient care, including assistance with daily living activities and therapeutic interventions.
• Use crisis intervention techniques to manage and de-escalate behavioral emergencies.
• Maintain accurate clinical documentation, including progress notes and discharge plans.
• Collaborate with healthcare professionals to develop and update individualized treatment and discharge plans.
• Support patients with Severe Emotional Disturbance (SED) using specialized care strategies.
• Maintain a safe and supportive environment by following established protocols and guidelines.

Benefits

• Medical coverage with three BCBSAL plans.
• Expanded coverage options for domestic partners and access to a wider network of in-network providers.
• Mental health support, including an Employee Assistance Program with digital wellness tools and wellness coaching.
• Voluntary coverages, including pet insurance, home and auto insurance, and family legal services.
• Student loan repayment available for nurses and therapists.
• 401(k) plan through Voya.
• Paid time off.
• Part-time employee voluntary benefits for employees working 20 hours or more per week, including dental, vision, life, accident insurance, and telehealth options.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED