Behavioral Health Technician - Days

3e345f22-fefd-4eee-b96f-a378822036d9•Louisville, TN

About The Position

The Behavioral Health Technician provides direct care and assistance to individuals experiencing mental health challenges under the supervision of clinical staff. The role supports implementation of treatment plans, clinical assessments, patient safety, and well-being in behavioral health settings. It includes crisis intervention and de-escalation, maintaining accurate clinical documentation, and supporting continuity of care and discharge planning. The technician fosters a therapeutic environment and collaborates with multidisciplinary teams to improve patient outcomes. The position is a full-time day role, scheduled 7 a.m. to 7 p.m.

Requirements

  • High school diploma or equivalent.
  • Experience in mental health or behavioral health settings, including direct patient care.
  • Knowledge of clinical documentation standards and ability to maintain accurate records.
  • Basic understanding of crisis management and intervention techniques.
  • Ability to work effectively as part of a multidisciplinary team.

Nice To Haves

  • Completion of a Behavioral Health Technician training program or relevant certification.
  • Associate’s degree or higher in psychology, social work, or a related field.
  • Certification in Crisis Intervention or Mental Health First Aid.
  • Experience working with pediatric or adolescent populations with Severe Emotional Disturbance (SED).
  • Familiarity with electronic health record (EHR) systems.
  • Strong communication and interpersonal skills tailored to diverse patient populations.

Responsibilities

  • Assist in conducting clinical assessments and monitoring patient behavior to inform treatment plans.
  • Provide direct patient care, including support with daily living activities and therapeutic interventions.
  • Use crisis intervention techniques to manage and de-escalate behavioral emergencies.
  • Maintain detailed and accurate clinical documentation, including progress notes and discharge plans.
  • Collaborate with healthcare professionals to develop and update individualized treatment and discharge plans.
  • Support patients with Severe Emotional Disturbance (SED) using specialized care strategies.
  • Maintain a safe and supportive patient environment by following established protocols and guidelines.

Benefits

  • Medical coverage with three BCBSAL plans.
  • Expanded coverage options for domestic partners and access to a wider network of in-network providers.
  • Improved mental health support, including an Employee Assistance Program (EAP) with digital wellness tools and wellness coaching.
  • Voluntary coverages including pet insurance, home and auto insurance, and family legal services.
  • Student loan repayment available for nurses and therapists.
  • 401(k) plan through Voya.
  • Paid time off.
  • Part-time employees working 20 hours or more per week may access dental, vision, life, accident insurance, and telehealth options.
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