Behavioral Health Associate - Days

Coastal Pines Behavioral Health•St. Augustine, FL

6d•Onsite

About The Position

Coastal Pines Behavioral Health is seeking full-time Behavioral Health Associates (BHAs) for a new behavioral health hospital near Jacksonville, Florida, scheduled to open in late summer 2026. Under the direction of clinical or nursing leadership, BHAs provide personal care services to patients and help maintain a safe, supportive, structured, and comfortable environment. The 144-bed hospital in St. Johns will provide inpatient psychiatric care, a Partial Hospitalization Program (PHP), an Intensive Outpatient Program (IOP), and Electroconvulsive Therapy (ECT). The position requires a positive, empathetic, and professional approach to patients and other customers. Associates prioritize patient safety, respond to unmet patient needs and complaints, and assist patients in working toward treatment goals. Duties may include supporting activities of daily living, taking and recording vital signs, facilitating educational and rehabilitative groups, and assisting with patient transportation. Other duties may be assigned as circumstances require.

Requirements

High school diploma or equivalent.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation and restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

Six months or more of experience working with the specific population served by the facility is preferred.
First aid may be required depending on state or facility requirements.

Responsibilities

Prioritize patient safety and provide excellent customer service.
Ensure patients' well-being and provide a positive, supportive, and structured environment.
Conduct safety checks and supervise patients at 15-minute intervals, as required by special precautions or individualized supervision guidelines.
Document timely, accurate, and appropriate clinical information in patient medical records, and complete and maintain required documentation.
Help provide a safe, secure, and comfortable environment for patients, significant others, and staff.
Interact routinely with patients, observe their behavior, and communicate significant observations to nursing staff.
May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
May obtain and document patients' vital signs, height, and weight as assigned.
Facilitate educational and rehabilitative patient groups on topics such as social skills, coping skills, anger management, and independent living skills.
Engage patients in activities and interactions that encourage achievement of treatment goals.
Assist with follow-up and paperwork related to incidents and events at the facility.
May provide patient transportation or coordinate it with appropriate staff.
Acknowledge and work to resolve complaints when patient needs are not met.
Perform other functions and tasks as assigned.