Behavioral Health Technician - 2nd Shift

STR NEWCO LLC•Middletown Township, PA

26d•$19 - $22•Onsite

About The Position

Behavioral Health Technicians (BHTs) interact with clients throughout their shift, assisting and supporting them with functional needs. They manage the facility’s daily milieu, help ensure client safety, and maintain a therapeutic environment. BHTs familiarize themselves with client histories and needs, identify cues or behaviors that may indicate a change in status or condition, document in client records, and communicate proactively with clinical team members and supervisors. The position works Tuesday through Saturday, 3:30 PM to 11:30 PM, and requires consistent availability for that schedule. The BHT works closely with program staff and facility team members and maintains professional relationships with clients, families, clinical providers, referral partners, and vendors as needed. Duties also include supporting client admissions and discharges, facilitating engagement in groups and activities, transporting clients, and helping clients with medication compliance and self-administration. The role requires a high school diploma or equivalent as preferred in the posting, at least two years of experience working with clients with substance abuse and/or mental health issues, and one year of supervision experience. Additional requirements include a valid, clean driving record for 3–5 years; current CPR and First Aid certification or willingness to complete them within the first 30 days; and completion and annual recertification of required BHT and CPI training. The work involves communicating with clients and others, moving throughout the building, and may include sitting or remaining stationary for extended periods, as well as lifting or moving up to 25 pounds. Noise levels vary from very quiet to moderate.

Requirements

High school diploma or equivalent preferred.
At least 2 years of experience working with clients with substance abuse and/or mental health issues.
1 year of supervision experience.
Valid, clean driving record for 3–5 years.
Current CPR and First Aid certification, or willingness to complete certification within the first 30 days of employment.
Must complete required BHT training and CPI training and be willing to recertify yearly.
Ability to maintain professional boundaries and client confidentiality; recognize abuse, neglect, distress, symptoms, and aggressive behavior; and use crisis intervention techniques.
Ability to observe, supervise, evaluate, and document client behaviors in groups and planned activities.
Knowledge of mental health and/or substance use disorders and ability to communicate information relevant to client care.
Understanding of universal precautions, infection control, handwashing, and emergency and safety procedures.
Ability to communicate with peers, the general public, clients, and vendors; move throughout the building; and move up to 25 pounds.
Ability to work consistently Tuesday through Saturday, 3:30 PM to 11:30 PM.

Nice To Haves

Drug and alcohol certification, or willingness to complete requirements within the orientation period.

Responsibilities

Collaborate with the clinical team to select appropriate interventions based on individual client needs.
Engage clients in the milieu and in activities throughout the workday, including group settings and community activities.
Prompt clients to complete activities of daily living, including room cleaning, hygiene, and laundry, and conduct regular room hygiene checks.
Conduct client drug screenings, pregnancy tests, and breathalyzer tests as necessary.
Prompt clients to attend meals and provide structure and supervision as appropriate; model effective table manners and inclusive conversation.
Provide and maintain a therapeutic environment in collaboration with other staff.
Interact therapeutically with clients individually, in the community, and in group meetings while maintaining boundaries and modeling appropriate social behavior.
Collaborate with the clinical team to facilitate client education groups and adhere to the DBT model and interventions.
Respond therapeutically to crises, recognize changes in behavioral functioning and mood, and use coping skills, verbal intervention, and de-escalation techniques to prevent escalation.
Maintain therapeutic relationships using praise and other reinforcers, and set limits in a kind and firm manner.
Document services, incident reports, shift reports, and group and milieu notes accurately and promptly according to policy.
Follow facility safety procedures, including fire drills, evacuation procedures, and internal and external disaster plans.
Complete a vehicle safety and fuel check before using a company vehicle and report concerns to a supervisor or manager.
Support clients in managing leisure time, including participating in activities with them.
Greet guests warmly and answer and field phone calls with a positive, customer-service-focused manner.
Follow clinical precautions, including visual observations; transport clients to appointments and support them in regulating in the community.
Recognize client triggers and use de-escalation techniques, gather clients for outings and groups, and promote program engagement.
Support medication compliance and management of client self-administration.
Prepare for client admissions, including preparing rooms, completing intake documentation, documenting and storing medications, searching and inventorying belongings, and notifying the therapist of contraband.
Support discharge processes as needed.
Conduct chart audits according to program timelines when requested.
Attend work as scheduled, notify the supervisor of absences, adapt to changes in facility operations and routines, and follow company ethics and facility policies and procedures.
Maintain a positive, team-oriented approach; attend required supervisory trainings; communicate clearly and effectively; and perform other duties as assigned.