Behavioral Health Technician 2nd Shift Full-time

Evoraa Healthcare • Madison, TN

2d

About The Position

The Behavioral Health Technician (BHT) helps provide a safe environment for clients and supports their adjustment to program routines. The technician answers client questions, reports changes in clients’ physical or mental conditions, and supervises clients throughout the program with an emphasis on safety and well-being.

The role includes monitoring clients, maintaining records and required paperwork, supporting continuity of care between shifts, and communicating with colleagues. The BHT provides emotional support while referring clinical issues to therapy staff, responds to client behavior and safety concerns, and protects the privacy of client information. The position also involves transporting clients as needed and maintaining clean, orderly work areas.

Requirements

• High school graduation or GED is preferred.
• A valid state driver’s license with no major violations in the past five years.
• Detail-oriented.
• Excellent verbal and written communication skills.
• Able to work under pressure, meet deadlines, and remain flexible and dependable.
• Strong interpersonal skills.
• Able to multitask and manage time effectively.
• Able to work independently and make sound decisions.
• Empathetic and nonjudgmental approach when working with clients from diverse backgrounds.
• Familiarity with electronic medical record (EMR) systems.

Nice To Haves

• Experience working in substance abuse and/or mental health is preferred.
• High school graduation or GED is preferred.

Responsibilities

• Record inventory of clients’ personal belongings and valuables, and secure tickets and valuables in the safe.
• Complete required laboratory requisitions according to protocol.
• Monitor clients at all times, including conducting specific rounds and logging clients’ whereabouts.
• De-escalate AMA situations and other client problems.
• Participate in scheduled staff meetings and required staff training.
• Dispose of garbage properly as needed during shifts.
• Ensure the group room is clean after each activity.
• Provide shift handoff information, maintain the logbook for continuity of care, and ensure incoming staff are informed of pertinent client information.
• Supervise clients completing the program, emphasizing safety and well-being.
• Remind clients of program rules and regulations and report infractions promptly.
• Provide emotional support and refer clients to therapy staff for clinical issues.
• Complete assigned paperwork neatly, accurately, and on time.
• Communicate with other staff to promote quality client care.
• Help maintain clean, properly supplied, and efficient work areas.
• Observe and report safety and maintenance problems.
• Interact respectfully with clients while maintaining appropriate boundaries and a professional demeanor.
• Use sound professional judgment and seek assistance as needed to manage client behavior, including suicidal concerns and trauma-related issues.
• Protect client privacy in accordance with facility policies and procedures.
• Transport clients as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and life insurance.
• Employee Assistance Program.
• 401(k) match.
• Paid time off.
• Sick time.
• Holiday pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED